Conclusions

Abstract

The purpose of this book is to present a set of principles that government professionals may use to guide them through building a strategy for digital government projects and managing their implementation. The chapters included in this book covered several strategic principles related to digital government initiatives including overall strategy, project design and management, financing strategies, collaboration, citizen engagement, and open government data. We believe that the different elements of digital government projects that were discussed are not implemented as separate parts, but rather in an integrated fashion, which makes them complex and difficult to implement. However, despite these difficulties, digital government efforts provide potential solutions for diverse types of challenges such as addressing demands for information openness and sharing, facilitating greater levels of citizen engagement, or enhancing security. In the end, digital government should create public value to citizens and the society as a whole.