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Managing Information Technology Development Projects

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Building Digital Government Strategies

Abstract

Digital government projects present a unique challenge forcing government entities to create effective management processes that can respond to the rapidly changing environment of information technology. This chapter provides an overview of an agile development and implementation framework that advocates incremental project development and implementation and allows adjustments to project plans based on changes in the environment. The agile development framework allows for faster development and implementation cycle and enables organizations to learn from their past projects and apply these lessons in the future.

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Notes

  1. 1.

    See Luis F. Luna-Reyes and J. Ramón Gil-García, “Digital government transformation and internet portals: The co-evolution of technology, organizations, and institutions,” Government Information Quarterly, 31 (2014): 545–555.

  2. 2.

    See Syed. Rasza Abbas Shah, Abdul Zahid Khan and Shahid Khalil, “Project management practices in e-government projects: A case study of electronic government directorate (EGD) in Pakistan,” International Journal of Business and Social Science, 2 no. 7 (2011): 235–243.

  3. 3.

    See Richard Heeks, “Success and failure rates of eGovernment in developing/transitional countries: overview” (2003), www.egov4dev.org/sfoverview.htm.

  4. 4.

    See Mohamed Arif, “Customer orientation in e-government Project management: a case study,” The Electronic Journal of e-Government, 6 no. 1 (2008):1–10.

  5. 5.

    See A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th Edition (Project Management Institute, 2013).

  6. 6.

    See Harold Kerzner, Project Management - Best Practices: Achieving Global Excellence, 3rd Edition (Wiley 2014).

  7. 7.

    See Jason Charvat, Project Management Methodologies: Selecting, Implementing, and Supporting Methodologies and Processes for Projects (Wiley 2003).

  8. 8.

    See Mario Špundak, Mixed agile/traditional project management methodology – reality or illusion? Procedia - Social and Behavioral Sciences 119 (2014) 939–948.

  9. 9.

    Bell, Thomas E., and T. A. Thayer. Software requirements: Are they really a problem? Proceedings of the 2nd international conference on Software engineering. IEEE Computer Society Press, 1976.

  10. 10.

    Sheilly Padda, Apoorva Arora, Sonali Gupta, and Priya Sharma, “Review of software development methodologies used in software design,” International Journal of Advanced Trends in Computer Science and Engineering, 3 (2014): 88–93.

  11. 11.

    Boehm, B, “Spiral Development: Experience, Principles, and Refinements,” Special Report CMU/SEI-2000-SR-008, July 2000.

  12. 12.

    Yu Beng Leau, Wooi Khong Loo, Wai Yip Tham, and Soo Fun Tan, “Software Development Life Cycle AGILE vs Traditional Approaches,” 2012 International Conference on Information and Network Technology (ICINT 2012).

  13. 13.

    Sridhar Nerur, Radhakanta Mahapatra, and George Mangalaraj, “Challenges of migrating to agile methodologies,” Communications of the ACM, 48 (2005): 73–78.

  14. 14.

    See ccpace, Agile project management, www.ccpace.com.

  15. 15.

    See http://agilemanifesto.org/ Accessed on 12/30/2016.

  16. 16.

    See http://agilemanifesto.org/principles.html Accessed on 12/30/2016.

  17. 17.

    See Steven C. Bell and Michael A. Orzen, Lean IT: Enabling and sustaining your lean transformation (CRC Press, 2011).

  18. 18.

    See James P. Womack and Daniel T. Jones, Lean Thinking: Banish waste and create wealth in your corporation, 2nd Edition (Productivity Press, 2003).

  19. 19.

    Pascal Dennis, Getting the Right Things Done: A leader’s guide to planning and execution (Lean Enterprise Institute, 2006)

  20. 20.

    See Durward K. Sobek II and Art Smalley, Understanding A3 Thinking: a critical component of Toyota PDCA management system (CRC Press, 2008).

  21. 21.

    See John Shook, Managing to Learn: Using the A3 management process to solve problems, gain agreement, mentor and lead (Lean Enterprise Institute, 2008).

  22. 22.

    See Ken Schwaber, Agile Project Management with Scrum (Microsoft press, 2004).

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Sandoval-Almazán, R., Luna-Reyes, L.F., Luna-Reyes, D.E., Gil-Garcia, J.R., Puron-Cid, G., Picazo-Vela, S. (2017). Managing Information Technology Development Projects. In: Building Digital Government Strategies. Public Administration and Information Technology, vol 16. Springer, Cham. https://doi.org/10.1007/978-3-319-60348-3_6

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