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The Influence of Product Context Complexity on Processing Fluency and Product Evaluation Across Shop Environments

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Abstract

Visual appeal is a pivotal feature in retail strategy. Consumers process the visual presentation of products based upon their ease of processing visual information. Similarly, consumers evaluate products depending on how they interpret the overlap between a target object and its context. Across two studies we demonstrate that product context complexity influences processing fluency and product evaluation. Further, we find that consumers process products high in context complexity less fluent in low congruent shop environments compared to high congruent shop environments. Relevant academic and managerial findings are discussed.

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Correspondence to Manuela Valta .

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Valta, M., Vianelli, D. (2017). The Influence of Product Context Complexity on Processing Fluency and Product Evaluation Across Shop Environments. In: Martínez-López, F., Gázquez-Abad, J., Ailawadi, K., Yagüe-Guillén, M. (eds) Advances in National Brand and Private Label Marketing. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-59701-0_4

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