A Blended-Experiential Learning Model: An Action Research Case Study

  • Ivan Ka-wai LaiEmail author
  • Kwan-keung Ng
  • Joseph Shi-piu Fong
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10309)


This research proposed a blended-experiential learning model for the higher education. Participatory action research method was selected in order to validate the proposed model. Eight students were invited to participate in this project to develop a live case that demonstrated how students operating a restaurant ‘Café de Music’ in spring 2016. The thematic concern for students was ‘how to improve food quality, service quality, and atmosphere quality of the Café de Music’. The results of three action research cycles showed how the blended-experiential learning model successfully worked in a hospitality education case and how students learned by reflection in this case setting. Furthermore, recommendations for educators to implement the proposed model were provided based on the findings.


Blended-experiential learning Action research Hospitality education case 


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Ivan Ka-wai Lai
    • 1
    Email author
  • Kwan-keung Ng
    • 1
  • Joseph Shi-piu Fong
    • 1
  1. 1.School of Business and Hospitality ManagementCaritas Institute of Higher EducationTseung Kwan OHong Kong

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