Abstract
Communication and Information Technology (ICT) applied to qualitative research has proved to be an asset for quality, improvement and innovation of this research area. Having emerged in 2010 webQDA is an online software that has supported the data analysis of several areas of research such as education, health, sociology, psychology, social sciences and others fields that need qualitative analysis. This study presents an assessment of the usability of the qualitative data analysis software webQDA® (version 2.0) in comparison with its new version webQDA 3.0. To assess its usability, the System Usability Scale (SUS) was used. The results indicate that there is still room and potential for improvement of webQDA 3.0, as expected‚ once it is still being improved. It is encouraging to know that more and more researchers find it not only useful but easy to use, even if demanding (which is positive from our point of view)‚ in the way it “forces” researchers to adopt a more inquisitive approach to the data they deal with in their qualitative studies. Suggestions for future studies and improvement of the software are put forward.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Our translation.
References
ISO9241-210: Ergonomics of Human-System Interaction (210: Human-Centred Design for Interactive Systems) (2010)
Scanlon, E., Mcandrew, P., Shea, T.O.: Designing for educational technology to enhance the experience of learners in distance education: how open educational resources, learning design and Moocs are influencing learning. J. Interact. Media Educ. 1, 1–9 (2015)
Souza, F.N. de, Costa, A.P., Moreira, A.: webQDA. http://www.webqda.net (2016)
Souza, F.N., Costa, A.P., Moreira, A.: Análise de Dados Qualitativos Suportada pelo Software webQDA. VII Conferência Internacional de TIC na Educação: perspetivas de Inovação, pp. 49–56. VII Conferência Internacional de TIC na Educação, Braga (2011)
Teixeira, R.A.G., Neri de Souza, F., Vieira, R.M.: Docentes Investigadores de Programas de Pós-graduação em Educação no Brasil: estudo Sobre o Uso de Recursos Informaticos no Processo de Pesquisa. Rev. da Avaliação da Educ. Super. No prelo, pp. 741–768 (2015)
Richards, L.: Rigorous, rapid, reliable and qualitative? Computing in qualitative method. Am. J. Heal. Behav. 26, 425–430 (2002)
Puebla, C.A.C., Davidson, J.: Qualitative computing and qualitative research: addressing the challenges of technology and globalization. Hist. Soc. Res. 37, 237–248 (2012)
Tesch, R.: Introduction. Qual. Sociol. 14, 225–243 (1991)
Cisneros Puebla, C.A.: Analisis cualitativo asistido por computadora. Sociologias 288–313 (2003)
Kaefer, F., Roper, J., Sinha, P.: A software-assisted qualitative content analysis of news articles: example and reflections. Forum Qual. Sozialforsch. 16 (2015)
Souza, F.N., de Souza, D.N., Costa, A.P.: Asking questions in the qualitative research context. Qual. Rep. 21, 6–18 (2016)
Richards, L.: Qualitative computing—a methods revolution? Int. J. Soc. Res. Methodol. 5, 263–276 (2002)
Corti, L., Gregory, A.: CAQDAS comparability. What about CAQDAS data exchange? Forum Qual. Soc. Res. 12, 1–17 (2011)
Pinho, I., Rodrigues, E., Neri de Souza, F., Lopes, G.: Determinantes na Adoção e Recomendação de Software de Investigação Qualitativa: estudo Exploratório. Internet Latent Corpus J. 4, 91–102 (2014)
Pierce, J.: On the presentation and production of design research artifacts in HCI. In: Proceedings of the 2014 Conference on Designing Interactive Systems—DIS ’14, pp. 735–744. ACM Press, New York, USA (2014)
Zimmerman, J., Forlizzi, J., Evenson, S.: Research through design as a method for interaction design research in HCI. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems—CHI ’07, p. 493. ACM Press, New York, USA (2007)
Maguire, M.: Methods to support human-centred design. Int. J. Hum Comput Stud. 55, 587–634 (2001)
Van Velsen, L., Van Der Geest, T., Klaassen, R., Steehouder, M.: User-centered evaluation of adaptive and adaptable systems: a literature review. Knowl. Eng. Rev. 23, 261–281 (2008)
Godoy, A.S.: Pesquisa qualitativa: tipos fundamentais. Rev. Adm. Empres. 35, 20–29 (1995)
Costa, A.P., Faria, B.M., Reis, L.P.: Investigação através do Desenvolvimento: Quando as Palavras “Contam.” RISTI - Rev. Ibérica Sist. e Tecnol. Informação. vii–x (2015)
Seffah, A., Mohamed, T., Habieb-Mammar, H., Abran, A.: Reconciling usability and interactive system architecture using patterns. J. Syst. Softw. 81, 1845–1852 (2008)
Costa, A.P., de Sousa, F.N., Moreira, A., de Souza, D.N.: Research through design: qualitative analysis to evaluate the usability. In: Costa, A.P., Reis, L.P., Sousa, F.N., de Moreira, A., Lamas, D. (eds.) Springer, pp. 1–12. Springer (2016)
Costa, A.P., Souza, F.N. de, Moreira, A., Souza, D.N. de: webQDA—qualitative data analysis software usability assessment. In: Rocha, Á., Reis, L.P., Cota, M.P., Suárez, O.S., and Gonçalves, R. (eds.) Actas de la 11 a Conferencia Ibérica de Sistemas y Tecnologías de Información, pp. 882–887. AISTI – Associação Ibérica de Sistemas e Tecnologias de Informação., Gran Canária - Espanha (2016)
Brooke, J.: SUS—A Quick and Dirty Usability Scale (1996)
Rocha, Á.: Framework for a global quality evaluation of a website. Online Inf. Rev. 36(3), 374–382 (2012)
Acknowledgements
The first author thanks the Foundation for Science and Technology (FCT) for the financial support that enabled the development of this study (under the project UID/CED/00194/2013). The authors thank the Micro I0 company and its employees for the development of the new version of webQDA and all the participants of this study.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG
About this paper
Cite this paper
Costa, A.P., de Souza, F.N., Moreira, A., de Souza, D.N. (2018). webQDA 2.0 Versus webQDA 3.0: A Comparative Study About Usability of Qualitative Data Analysis Software. In: Rocha, Á., Reis, L. (eds) Developments and Advances in Intelligent Systems and Applications. Studies in Computational Intelligence, vol 718. Springer, Cham. https://doi.org/10.1007/978-3-319-58965-7_16
Download citation
DOI: https://doi.org/10.1007/978-3-319-58965-7_16
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-58963-3
Online ISBN: 978-3-319-58965-7
eBook Packages: EngineeringEngineering (R0)