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Pervasive Information Architecture and Media Ecosystem: A Brazilian Video on Demand User Experience

  • Luiz AgnerEmail author
  • Barbara Jane Necyk
  • Adriano Bernardo Renzi
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10290)

Abstract

This paper evaluates user’s consumption and interaction with video on demand focused on the Globo Play app provided by Brazil’s largest TV network: TV Globo. Globo Play stands as an answer to the video on demand request addressed by Globo in a market scenario filled with world competitors like Netflix and Youtube. Cooperative evaluation and SUS results pointed out that there still is much to do in order to improve and to meet user’s requirements in what concerns quality of interaction, according to pervasive information architecture guidelines. User sessions indicated non-attendance to some usability issues as well. We came to the conclusion that the new world of ubiquity and pervasiveness probably does not make the traditional aspects of usability and user’s experience disappear.

Keywords

Brazil Media ecology Pervasive information architecture TV UX 

Notes

Acknowledgements

The authors are grateful for the support of Faperj - Fundação Carlos Chagas Filho de Amparo à Pesquisa do Estado do Rio de Janeiro (APQ1/2014).

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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Luiz Agner
    • 1
    Email author
  • Barbara Jane Necyk
    • 2
  • Adriano Bernardo Renzi
    • 3
  1. 1.Faculdades Integradas Helio Alonso/FachaRio de JaneiroBrazil
  2. 2.Pontifícia Universidade Católica do Rio de JaneiroRio de JaneiroBrazil
  3. 3.Serviço Nacional de Aprendizagem Comercial/Senac-RioRio de JaneiroBrazil

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