Abstract
Recently, museums have increasingly become parts of ecosystems of people and organizations in their functioning. As a consequence, museum experience designers are stimulated to think in a holistic way, about experiences of people that engage with networks including the museum, as well as about the role of individual museums within such ecosystems (Vermeeren et al in Museum experience design – crowds, ecosystems and novel technologies, 2018a). This raises the questions of: What are ways in which a museum experience relates to experiencing its embedding context? And, what does this imply for the process of designing the museum experiences? In two design case studies, four ideas for museum experiences have been developed based on different ways in which museums relate to their embedded network. The ideas illustrate how the focus of the design may be different depending on the role the museum plays in the overall experience, and how the design process is complicated by having to deal with a larger group of stakeholders when designing. Finally, all ideas came forth from taking a broader view of the potential museum target group than seeing them solely as visitors to the museum. This was seen as crucial for inspiring solutions to museum experiences beyond more traditional museum visiting experiences.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
- 2.
- 3.
- 4.
- 5.
- 6.
- 7.
References
Falk JH, Dierking LD (2013) The museum experience revisited. Left Coast Press, Walnut Creek (CA)
Hassenzahl M (2010) Experience design: technology for all the right reasons. (Carroll JM ed). Morgan and Claypool
Hassenzahl M, Diefenbach S, Göritz A (2010) Needs, affect, and interactive products – Facets of user experience. Interact Comput 22(5):353–362
Museumvereniging (2010) Agenda 2026: study on the future of the Dutch Museum sector http://www.museumvereniging.nl/Portals/0/6-Publicaties/Bestanden/Agenda%202026%20PDF%20v4%2035231%20eng%20hi-res.pdf
Shih H-C (2015) Treasure hunt in the mauritshuis (Master of science graduation report) Delft University of Technology, Faculty of Industrial Design Engineering
Shih H-C, Yoon Y, Vermeeren APOS (2016) Positive emotions for inciting behaviour - playing with paintings to enhance museum experience. In: Proceedings of design and emotion conference 2016, Amsterdam, 28–30 September 2016
Sleeswijk Visser F, Stappers PJ, van der Lugt R, Sanders EB (2005) Contextmapping: experiences from practice. CoDesign 1(2):119–149
Vermeeren APOS, Calvi L, Sabiescu A, Trocchianesi R, Stuedahl D, Giaccardi E, Radice S (2018a) Future museum experience design: crowds, ecosystems and novel technologies. In: Vermeeren A, Calvi L, Sabiescu A (eds) Museum experience design – crowds, ecosystems and novel technologies (this book)
Vermeeren APOS, Calvi L (2018b) How to get small museums involved in digital innovation: a design-inclusive research approach. In: Ciolfi L, Damala A, Hornecker E, Lechner M, Maye L (eds) Cultural heritage communities: technologies and challenges. Routledge
van der Laan R (2017) The Hidden Gems project – putting small local museums on the map (Master of science graduation report) Delft University of Technology, Faculty of Industrial Design Engineering
Acknowledgements
We would like to thank Geert-Jan Borgstein of The Mauritshuis, Ronald Theunissen of Kiss the Frog, Evelien Masselink of Erfgoedhuis-ZH, and all museum volunteers for providing us with the opportunity to conduct these studies. We thank all participants in the studies for their participation.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG
About this chapter
Cite this chapter
Vermeeren, A.P.O.S., Shih, HC., van der Laan, R., Calvi, L., Yoon, J., Keller, I. (2018). Designing Trajectories of Experiences: In Museums, Around Museums, or Including Museums. In: Vermeeren, A., Calvi, L., Sabiescu, A. (eds) Museum Experience Design. Springer Series on Cultural Computing. Springer, Cham. https://doi.org/10.1007/978-3-319-58550-5_15
Download citation
DOI: https://doi.org/10.1007/978-3-319-58550-5_15
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-58549-9
Online ISBN: 978-3-319-58550-5
eBook Packages: Computer ScienceComputer Science (R0)