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Improving Defect Tracking Using Shared Context

  • Hassane TahirEmail author
  • Patrick Brézillon
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10257)

Abstract

Test engineers log bugs in a defect tracking system to different actors. For instance, in the case of database defects, after the first cycle of bug tracking is completed, the system will notify the Database Administrator (DBA). The DBA can log in to the system and get the bug list with priority. He can then solve the bug and change its status in the system. There are many ways of applying defect tracking by different actors because they do not have the same viewpoints about the contexts related to the management of the defects. Actors need to devote their efforts to develop new practices and use past expert experience in order to create an effective strategy to maintain applications. The paper presents how to contextualize defect tracking based on different expert viewpoints. We show how making shared context explicit can help to improve resolving defects and avoid conflicts between experts having distinct viewpoints.

Keywords

Contextual Element Defect Management Recombination Node Agile Development Agile Practice 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.LIP6, University Pierre and Marie Curie (UPMC)ParisFrance

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