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The Role of Context Within the Interactions of Knowledge Intensive Processes

  • João Carlos de A.R. GonçalvesEmail author
  • Fernanda Araujo Baião
  • Flávia Maria Santoro
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10257)

Abstract

With the evolution of the Business Process Management (BPM) research field, many researchers started to perceive a specific type of process as being critical to organizations, the so-called Knowledge-intensive Processes (KiP), characterized by a dynamic and unstable control-flow and complex activities that change frequently at run-time. This research proposes an approach based on the characterization of a KIP in terms of its interactions and the critical role of context during its execution. We argue that a detailed description about their precise conceptualization and how they influence or determine the execution of a KIP is still missing in the literature of this area. The analysis of the interactions that occur during the executions of the activities of a KiP, as well as their associated elements (such as context and speech acts), is vital to its correct understanding, modeling and execution.

Keywords

Business Process Common Ground Propositional Content Process Participant Communicative Interaction 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • João Carlos de A.R. Gonçalves
    • 1
    Email author
  • Fernanda Araujo Baião
    • 1
  • Flávia Maria Santoro
    • 1
  1. 1.Federal University of the State of Rio de Janeiro (UNIRIO)Rio de JaneiroBrazil

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