Abstract
This paper deals with a fuzzy expert system for proposing suitable hotel services in a hotel booking system. The main idea of paper is to propose the most suitable hotel services based on fuzzy expert system and hotel guest preferences. Evaluation of hotel services uses an special fuzzy expert system with a knowledge base and information from a questionnaire with evaluative linguistic expressions filled-in by hotel guests. Proposed expert system was created using Linguistic Fuzzy Logic Controller. In the proposed fuzzy expert system the theory of Natural Fuzzy Logic is applied.
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Acknowledgment
This work was supported by the project “LQ1602 IT4Innovations excellence in science” and during the completion of a Student Grant SGS02/UVAFM/2016 with student participation, supported by the Czech Ministry of Education, Youth and Sports.
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Walek, B., Hosek, O., Farana, R. (2017). Evaluating Suitable Hotel Services in Hotel Booking System Using Expert System. In: Silhavy, R., Silhavy, P., Prokopova, Z., Senkerik, R., Kominkova Oplatkova, Z. (eds) Software Engineering Trends and Techniques in Intelligent Systems. CSOC 2017. Advances in Intelligent Systems and Computing, vol 575. Springer, Cham. https://doi.org/10.1007/978-3-319-57141-6_43
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DOI: https://doi.org/10.1007/978-3-319-57141-6_43
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