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Organizational Performance in the Italian Health care Sector

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Outcome-Based Performance Management in the Public Sector

Part of the book series: System Dynamics for Performance Management ((SDPM,volume 2))

Abstract

The public sector performance management (PM) literature is particularly rich as this topic is one of the most appealing for public sector scholars (Pollitt, J Public Adm Res Theory 6:25–44, 2005). However, organizational performance (OP) has been neglected across the world (Andrews et al. J Public Adm Res Theory 21:i301–i319, 2011) as well as in the Italian public administration (Martin and Spano, Public Money Manag 35:303–310, 2015). This chapter investigates how OP is defined, measured, and evaluated in the Italian health care sector. Our analysis showed the limited use of performance management in Italian public health organizations and a high variability in the way OP is defined and measured. This makes it difficult to compare the results of different organizations. For this reason, future standardization could allow policy makers to improve the accountability.

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Author information

Authors and Affiliations

  1. Department of Economic and Business Sciences, University of Cagliari, Cagliari, Italy

    Alessandro Spano & Anna Aroni

Authors
  1. Alessandro Spano
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  2. Anna Aroni
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Corresponding author

Correspondence to Alessandro Spano .

Editor information

Editors and Affiliations

  1. Dept. of Policy Analysis & Public Mgmt, Bocconi University, Milan, Italy

    Elio Borgonovi

  2. Dept. of Economics & Business Mgmt Sci, Catholic University of the Sacred Heart Dept. of Economics & Business Mgmt Sci, Milan, Italy

    Eugenio Anessi-Pessina

  3. CED4 – System Dynamics Group, University of Palermo, Palermo, Italy

    Carmine Bianchi

Annex 1

Annex 1

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Spano, A., Aroni, A. (2018). Organizational Performance in the Italian Health care Sector. In: Borgonovi, E., Anessi-Pessina, E., Bianchi, C. (eds) Outcome-Based Performance Management in the Public Sector. System Dynamics for Performance Management, vol 2. Springer, Cham. https://doi.org/10.1007/978-3-319-57018-1_2

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