Abstract
This Chapter illustrates the use of metrics to assist with leadership strategies and how to engage employees through metrics. The focus is on linking metrics to strategies to determine the efficacy of strategies and implementation. Linking metrics to strategies focuses management on measurement of what matters and reduces “noise”. Innovative approaches to measurement and well-designed incentive structures assist the leader in guiding organizational performance and building trust.
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Gordon, G. (2017). Leadership and Metrics. In: Leadership through Trust. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-56955-0_6
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DOI: https://doi.org/10.1007/978-3-319-56955-0_6
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Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-319-56954-3
Online ISBN: 978-3-319-56955-0
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