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Real-time Strategy and Business Intelligence pp 193–223Cite as

Palgrave Macmillan

Supply Chain Intelligence

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Abstract

This chapter provides on overall picture of business intelligence (BI) and supply chain analytics (SCA) as a means to support supply chain management (SCM) and decision-making. Based on the literature review, we clarify the needs of BI and performance measurement in the SCM sphere and discuss its potential to enhance decision-making in strategic, tactical, and operational levels. We also make a closer look into SCA in different areas and functions of SCM. Our findings indicate that the main challenge for harnessing the full potential of SCA is the lack of holistic and integrated BI approaches that originates from the fact that each functional area is using its own IT applications without necessary integration into the company’s overall BI system. Following this examination, we construct a holistic framework that illustrates how an integrated, managerially planned BI system can be developed. Finally, we discuss the main competency requirements, as well as the challenges still prohibiting the great majority of firms from building smart and comprehensive BI systems for SCM.

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Authors and Affiliations

  1. University of Vaasa, Vaasa, Finland

    Karita Luokkanen-Rabetino, Arto Rajala, Ilkka Sillanpää & Khuram Shahzad

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  1. Karita Luokkanen-Rabetino
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  2. Arto Rajala
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  3. Ilkka Sillanpää
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  4. Khuram Shahzad
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Correspondence to Karita Luokkanen-Rabetino .

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  1. University of Vaasa, Vassa, Finland

    Marko Kohtamäki

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Luokkanen-Rabetino, K., Rajala, A., Sillanpää, I., Shahzad, K. (2017). Supply Chain Intelligence. In: Kohtamäki, M. (eds) Real-time Strategy and Business Intelligence. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-54846-3_10

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