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ICT Applications in Smart Ecotourism Environments

Chapter
Part of the Progress in IS book series (PROIS)

Abstract

Radical technological developments and their applications can largely contribute to a more effective management of challenges currently faced by our planet. Nevertheless, the light has up to now been shed on urban environments, mainly due to the rapidly evolving urbanization trends and related consequences; while the implications of Information and Communication Technologies (ΙCT) in rural areas and communities, although quite promising, are less explored. In the present paper, the focus is on that type of environments, and more specifically on the role ICT can play for the protection of valuable ecosystems that are forming the ground for ecotourism development. Ecotourism embraces the principles of Sustainable Tourism (ST), as an alternative tourism form that is largely concerned for the economic, social and, most importantly, environmental impacts of this sector. Preserving ecosystems’ values in ecotourism destinations imply the need for steadily monitoring ecotourism developments and associated impacts in such destinations, with ICT offering important tools for accomplishing such a task. In this respect the paper aims, by reviewing a range of the academic reports and literature, at deriving crucial aspects that need to be dealt with in a variety of ecotourism dimensions; and matching them with a range of relevant ICT-enabled tools and applications. The results of this conceptual paper reveal the key ICT-enabled tools/applications for managing ecotourism destinations, thus setting the ground for case-specific policy directions towards an environmentally-responsible ecotourism development.

Keywords

Rural areas and communities ICT tools and technologies Smart ecotourism development Policy 

Abbreviations

CI

Community Informatics

CMC

Community Multimedia Centers

CRM

Customer Relationship Management

CS

Computer Simulation

DMS

Destination Management System

DSS

Decision Support Systems

EIAS

Economic Impact Analysis Software

EMIS

Environment Management Information System

ERP

Enterprise Resource Planning

GPS

Global Positioning System

ITS

Intelligent Transport System

LBG

Location Based Games

LBS

Location Based Services

MCT

Multipurpose Community Telecentres

SM

Social Media

TIS

Tourism Information System

VLE

Virtual Learning Environment

VT

Virtual Tourism

WCOCFS

Weather Climate and Ocean Change forecasting Software

WLAN

Wireless Local Area Networks

WOM

Electronic Word Of Mouth

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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.Department of Hospitality and Tourism Management, School of Business and EconomicsTechnological Educational Institute of AthensAthensGreece
  2. 2.Metsovion Interdisciplinary Research Center, National Technical University of Athens, GreeceAthensGreece

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