Abstract
Organizations use ERP (Enterprise Resource Planning) software or other software systems for processing customer orders from their receipt to completion. The requirements of operational processes of QMS could be integrated with the ERP software. Integrating QMS requirements is illustrated for three operational processes, namely, Requirements of products, Operational planning and control and Production. Process flow diagrams representing the operations, interactions, monitoring and outputs of processes, requirements analysis with abbreviated activity diagrams and user acceptance test plans are presented for integrating the requirements of the three processes with ERP software.
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Natarajan D (2015) Reliable design of electronic equipment: an engineering guide. Springer
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Natarajan, D. (2017). Operational Processes with ERP Software. In: ISO 9001 Quality Management Systems. Management and Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-54383-3_8
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DOI: https://doi.org/10.1007/978-3-319-54383-3_8
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Publisher Name: Springer, Cham
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Online ISBN: 978-3-319-54383-3
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