Abstract
The performance of hospitals has been shown to differ markedly in accordance with the degree of environment-organization fit. Consequently changes in the adoption of the various generic strategies in different contexts have been shown to vary. There are only two reports on the applicability of Porter’s strategies in hospital settings, one by Kumar et al. on hospitals in the United States hospitals and the other by Hlavacka et al. on Slovak hospital industry. The purpose of this chapter is; (1) to identify the types of strategies used in Lebanese hospitals, low-cost leadership, versus service differentiation, versus hybrid form often referred to as dual competitive strategy, (2) to investigate the performance of these hospitals with respect to quality of care, and (3) to analyze the correlation between the different types of strategies and levels of quality of care. This prospective study was performed using a variation on a modified questionnaire initially described by Kumar et al.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Miles, R.E., Snow, C.C., Meyer, A.D. and Coleman, H.J., 1978. Organizational strategy, structure, and process. Academy of management review, 3(3), pp. 546–562.
Hill, C.W., 1988. Differentiation versus low cost or differentiation and low cost: A contingency framework. Academy of Management Review, 13(3), pp. 401–412.
Lamont, B.T., Marlin, D., and Hoffman, J.J., 1993. Porter’s Generic Strategies, Discontinuous Environments, and Performance: A Longitudinal Study of Changing Strategies in the Hospital Industry. Health Services Research, 28, pp. 624–40.
Hlavacka, S., Bacharova, L., Rusnakova, V., Wagner, R., 2001. Performance implications of Porter’s generic strategies in Slovak hospitals. Journal of Management in Medicine, 15(1), pp. 44–66.
Kumar, K., Subramanian, R., Yauger, C., 1997. Pure versus hybrid: performance implications of Porter’s generic strategies. Health Care Management Review, 22(4), pp. 47–60.
Miller, D., and Friesen, P.H., 1984. Organizations: A Quantum Vie, Prentice-Hall: New Jersey.
Bradley, E. H., Pallas, S., Bashyal, C., Berman, P., Curry, L., 2010. Developing Strategies For Improving Health Care Delivery: Guide to Concepts, Determinants, Measurements, and Intervention Design. The World Bank 1818 H Street, NW, Washington, DC 20433: The International Bank for Reconstruction and Development. Department of Health. 2008. High Quality Care For All: NHS Next Stage Review Final Report [online]. Available at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/228836/7432.pdf [Accessed 14 January 2015].
Webster’s Third New International Dictionary, Unabridged, Copyright 1993 Merriam-Webster, Incorporated.
Agency for Healthcare Research and Quality AHRQ, n.d. A quick look at Quality. [online] Available at: http://archive.ahrq.gov/consumer/qnt/qntqlook.htm [Accessed 22 January 2014].
Institute of Medicine, 2001. Crossing the Quality Chasm: A New Health System for the 21st Century, National Academies Press: Washington, DC.
Donabedian, A., 1980. The Definition of Quality and Approaches to Its Assessment, Health Administration Press: Ann Arbor, MI.
Meterko, M., Wright. S., Lin, H., Lowy, E., Cleary, PD., 2010. Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine. Health Services Research, 45(5 Pt 1): pp. 1188–204. doi:10.1111/j.1475-6773.2010.01138.x.
Feirn, A. Betts, D. Tribble, T., 2009 The patient experience: strategies and approaches for providers to achieve and maintain a competitive advantage. Deloitte LLP’s Health Sciences Practice White Paper. Available from: https://www.deloitte.com/assets/DcomUnitedStates/Local%20Assets/Documents/us_lshc_ThePatientExperience_072809.pdf. [Accessed on April 10, 2014].
Wolf, J.A. 2013. The patient experience: strategies and approaches for providers to achieve and maintain a competitive advantage, The Beryl Institute: Bedford, TX.
Miller, D. (1992). The generic strategy trap. Journal of Business Strategy, 13(1), pp. 37–42.
Gilbert, X., and Strebel, P., 1986. Developing Competitive Advantage. In: Guth W. D. ed., The Handbook of Business Strategy, Warner, Gorham and Lamont: New York, pp. 1986–87.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2017 The Author(s)
About this chapter
Cite this chapter
Hamdan, A. (2017). Application of Porter’s Strategies in Lebanese Hospitals. In: Strategic Thinking in a Hospital Setting. SpringerBriefs in Public Health. Springer, Cham. https://doi.org/10.1007/978-3-319-53597-5_8
Download citation
DOI: https://doi.org/10.1007/978-3-319-53597-5_8
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-53596-8
Online ISBN: 978-3-319-53597-5
eBook Packages: MedicineMedicine (R0)