Abstract
This chapter presents the findings of the qualitative component. These are presented in terms of the culturally relevant elements of HR practices that affect employee expectations and, subsequently, employees’ cognitive and behavioral outcomes of job satisfaction, commitment, motivation and OCB based on their perceptions of the level of fulfillment of their psychological contract. The conducted interviews have found eight culturally congruent elements of HR practices that affect employees’ cognitive ad behavioral outcomes. Each element is defined and illustrated with the help of relevant narratives.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Abdullah, A.B.M., Boyle, S., & Joham, C. (2010). Culture Influences on Workforce Management in Multinational Corporations in South Asia: The Case of Bangladesh. In Proceedings of the 2010 International Conference on Innovation and Management (IAM 2010), Penang, Malaysia, July 7–10.
Adams, J.S. (1965). Inequity in Social Exchange. Advances in Experimental Social Psychology, 62, 335–343.
Bagdadli, S., Roberson, Q., & Paoletti, F. (2006). The Mediating Role of Procedural Justice in Responses to Promotion Decisions. Journal of Business and Psychology, 21(1), 83–102.
Bjarnason, T. (2009). Social Recognition and Employees’ Organizational Support. Doctoral Thesis, Göteborg Studies in Sociologi, Department of Sociology, Göteborg University.
Brief, A.P., & Weiss, H.M. (2001). Organizational Behavior: Affect in the Workplace. Annual Review of Psychology, 53, 279–307.
CIA Factbook. (2016). South Asia. Accessed on December 10, 2016 https://www.cia.gov/library/publications/the-world-factbook/wfbExt/region_sas.html.
Deci, E. (1972). Intrinsic Motivation, Extrinsic Reinforcement, and Inequity. Journal of Personality and Social Psychology, 22(1), 113–120.
De Souza, G. (2002). A Study of the Influence of Promotions on Promotion Satisfaction and Expectations of Future Promotions Among Managers. Human Resource Development Quarterly, 13(3), 325–340.
Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Reading, MA: Addison-Wesley.
Guerrero, L.K., Andersen, P.A., & Afifi, W.A. (2007). Close Encounters: Communication in Relationships (2nd Ed.). Thousand Oaks, CA: Sage Publications.
Harter, J.K., Schmidt, F.L., & Hayes, T.L. (2002). Business-Unit-Level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis. Journal of Applied Psychology, 87(2), 268–279
Hickson, D.J., & Pugh, D.S. (1995). Management Worldwide. London: Penguin.
Hofstede, G. (1984). Cultural Dimensions in Management and Planning. Asia Pacific Journal of Management, 6(1), 81–99.
Kahn, W.A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. The Academy of Management Journal, 33(4), 692–724.
Kessler, I. (2005). Remuneration Systems. In S. Bach (Ed.), Managing Human Resources: Personnel Management in Transition (4th Ed., pp. 317–345). Oxford, UK: Blackwell Publishing.
Konrad, A.M. (2006). Engaging Employees Through High-Involvement Work Practices. Ivey Business Journal, 15, 1–6.
Kreitner, R., & Kincki, A. (2008). Organizational Behavior (8th Ed.). Sydney: McGraw-Hill.
Lam, S.S.K., & Schaubroeck, J. (2000). A Field Experiment Testing Frontline Opinion Leaders as Change Agents. Journal of Applied Psychology, 85(6), 987–995.
Lockwood, N.R. (2007, March). Leveraging Employee Engagement for Competitive Advantage: HR’s Strategic Role. HR Magazine, 1–11.
Medsker, G.J., & Berger, C.A. (1990). Toward a Theory of Career Satisfaction: Development of Construct and Alternative Models, Paper presented at the Annual Meeting of the Academy of Management. San Francisco, CA.
Meyer, J.P., & Allen, N.J. (1991). A Three Component Conceptualization of Organizational Commitment. Human Resource Management Review, 1(1), 61–89.
Reicher, A.E., & Schneider, B. (1990). Climate and Culture: An Evolution of Constructs. In B. Schneider (Eds.), Organizational Climate and Culture, San Francisco, CA: Jossey-Bass.
Reiss, S. (2004). Multifaceted Nature of Intrinsic Motivation: The Theory of 16 Basic Desires. Review of General Psychology, 8(3), 179–193
Robbins, S.P., Judge, T.A., Millett, B., & Waters-Marsh, T. (2008). Organizational Behavior (5th Ed.). Australia: Prentice-Hall.
Rose. D.M., & Griffin, M. (2002). High Performance Work Systems, HR Practices and High Involvement: A Group Level Analysis. In Proceedings of the Academy of Management, Conference, Denver, USA, August 6–10.
Rucci, A.J., Kim, S.P., & Quinn, R.T. (1998). The Employee-Customer-Profit Chain at Sears. Harvard Business Review, 20(1), 83–97.
Saari, L.M., & Judge, T.A. (2004). Employee Attitudes and Job Satisfaction. Human Resource Management, 43, 395–407.
Spector, P.E. (2008). Industrial and Organizational Behavior (5th Ed.). Hoboken, NJ: Wiley.
Stebbins, R.A. (2009). Personal Decisions in the Public Square: Beyond Problem Solving into a Positive Society. New Brunswick, NJ: Transaction.
Tayeb, M. (1997). Islamic Revival in Asia and Human Resource Management. Employee Relations, 19(4/5), 352–364.
Wagner, J.A., & Hollenbeck, J.R. (2005). Organizational Behavior: Securing Competitive Advantage (5th Ed.). New York: Thompson/South-Western.
Yousef, D.A. (2001). Islamic Work Ethic: A Moderator Between Organizational Commitment and Job Satisfaction in Cross-Cultural Context. Personnel Review, 30, 152–169.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2017 The Author(s)
About this chapter
Cite this chapter
Abdullah, A. (2017). Qualitative Approach. In: Managing the Psychological Contract. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-53538-8_5
Download citation
DOI: https://doi.org/10.1007/978-3-319-53538-8_5
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-319-53537-1
Online ISBN: 978-3-319-53538-8
eBook Packages: Business and ManagementBusiness and Management (R0)