Skip to main content

Qualitative Approach

  • Chapter
  • First Online:
  • 1039 Accesses

Abstract

This chapter presents the findings of the qualitative component. These are presented in terms of the culturally relevant elements of HR practices that affect employee expectations and, subsequently, employees’ cognitive and behavioral outcomes of job satisfaction, commitment, motivation and OCB based on their perceptions of the level of fulfillment of their psychological contract. The conducted interviews have found eight culturally congruent elements of HR practices that affect employees’ cognitive ad behavioral outcomes. Each element is defined and illustrated with the help of relevant narratives.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  • Abdullah, A.B.M., Boyle, S., & Joham, C. (2010). Culture Influences on Workforce Management in Multinational Corporations in South Asia: The Case of Bangladesh. In Proceedings of the 2010 International Conference on Innovation and Management (IAM 2010), Penang, Malaysia, July 7–10.

    Google Scholar 

  • Adams, J.S. (1965). Inequity in Social Exchange. Advances in Experimental Social Psychology, 62, 335–343.

    Google Scholar 

  • Bagdadli, S., Roberson, Q., & Paoletti, F. (2006). The Mediating Role of Procedural Justice in Responses to Promotion Decisions. Journal of Business and Psychology, 21(1), 83–102.

    Article  Google Scholar 

  • Bjarnason, T. (2009). Social Recognition and Employees’ Organizational Support. Doctoral Thesis, Göteborg Studies in Sociologi, Department of Sociology, Göteborg University.

    Google Scholar 

  • Brief, A.P., & Weiss, H.M. (2001). Organizational Behavior: Affect in the Workplace. Annual Review of Psychology, 53, 279–307.

    Article  Google Scholar 

  • CIA Factbook. (2016). South Asia. Accessed on December 10, 2016 https://www.cia.gov/library/publications/the-world-factbook/wfbExt/region_sas.html.

  • Deci, E. (1972). Intrinsic Motivation, Extrinsic Reinforcement, and Inequity. Journal of Personality and Social Psychology, 22(1), 113–120.

    Article  Google Scholar 

  • De Souza, G. (2002). A Study of the Influence of Promotions on Promotion Satisfaction and Expectations of Future Promotions Among Managers. Human Resource Development Quarterly, 13(3), 325–340.

    Article  Google Scholar 

  • Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Reading, MA: Addison-Wesley.

    Google Scholar 

  • Guerrero, L.K., Andersen, P.A., & Afifi, W.A. (2007). Close Encounters: Communication in Relationships (2nd Ed.). Thousand Oaks, CA: Sage Publications.

    Google Scholar 

  • Harter, J.K., Schmidt, F.L., & Hayes, T.L. (2002). Business-Unit-Level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis. Journal of Applied Psychology, 87(2), 268–279

    Article  Google Scholar 

  • Hickson, D.J., & Pugh, D.S. (1995). Management Worldwide. London: Penguin.

    Google Scholar 

  • Hofstede, G. (1984). Cultural Dimensions in Management and Planning. Asia Pacific Journal of Management, 6(1), 81–99.

    Article  Google Scholar 

  • Kahn, W.A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. The Academy of Management Journal, 33(4), 692–724.

    Article  Google Scholar 

  • Kessler, I. (2005). Remuneration Systems. In S. Bach (Ed.), Managing Human Resources: Personnel Management in Transition (4th Ed., pp. 317–345). Oxford, UK: Blackwell Publishing.

    Google Scholar 

  • Konrad, A.M. (2006). Engaging Employees Through High-Involvement Work Practices. Ivey Business Journal, 15, 1–6.

    Google Scholar 

  • Kreitner, R., & Kincki, A. (2008). Organizational Behavior (8th Ed.). Sydney: McGraw-Hill.

    Google Scholar 

  • Lam, S.S.K., & Schaubroeck, J. (2000). A Field Experiment Testing Frontline Opinion Leaders as Change Agents. Journal of Applied Psychology, 85(6), 987–995.

    Article  Google Scholar 

  • Lockwood, N.R. (2007, March). Leveraging Employee Engagement for Competitive Advantage: HR’s Strategic Role. HR Magazine, 1–11.

    Google Scholar 

  • Medsker, G.J., & Berger, C.A. (1990). Toward a Theory of Career Satisfaction: Development of Construct and Alternative Models, Paper presented at the Annual Meeting of the Academy of Management. San Francisco, CA.

    Google Scholar 

  • Meyer, J.P., & Allen, N.J. (1991). A Three Component Conceptualization of Organizational Commitment. Human Resource Management Review, 1(1), 61–89.

    Article  Google Scholar 

  • Reicher, A.E., & Schneider, B. (1990). Climate and Culture: An Evolution of Constructs. In B. Schneider (Eds.), Organizational Climate and Culture, San Francisco, CA: Jossey-Bass.

    Google Scholar 

  • Reiss, S. (2004). Multifaceted Nature of Intrinsic Motivation: The Theory of 16 Basic Desires. Review of General Psychology, 8(3), 179–193

    Article  Google Scholar 

  • Robbins, S.P., Judge, T.A., Millett, B., & Waters-Marsh, T. (2008). Organizational Behavior (5th Ed.). Australia: Prentice-Hall.

    Google Scholar 

  • Rose. D.M., & Griffin, M. (2002). High Performance Work Systems, HR Practices and High Involvement: A Group Level Analysis. In Proceedings of the Academy of Management, Conference, Denver, USA, August 6–10.

    Google Scholar 

  • Rucci, A.J., Kim, S.P., & Quinn, R.T. (1998). The Employee-Customer-Profit Chain at Sears. Harvard Business Review, 20(1), 83–97.

    Google Scholar 

  • Saari, L.M., & Judge, T.A. (2004). Employee Attitudes and Job Satisfaction. Human Resource Management, 43, 395–407.

    Article  Google Scholar 

  • Spector, P.E. (2008). Industrial and Organizational Behavior (5th Ed.). Hoboken, NJ: Wiley.

    Google Scholar 

  • Stebbins, R.A. (2009). Personal Decisions in the Public Square: Beyond Problem Solving into a Positive Society. New Brunswick, NJ: Transaction.

    Google Scholar 

  • Tayeb, M. (1997). Islamic Revival in Asia and Human Resource Management. Employee Relations, 19(4/5), 352–364.

    Article  Google Scholar 

  • Wagner, J.A., & Hollenbeck, J.R. (2005). Organizational Behavior: Securing Competitive Advantage (5th Ed.). New York: Thompson/South-Western.

    Google Scholar 

  • Yousef, D.A. (2001). Islamic Work Ethic: A Moderator Between Organizational Commitment and Job Satisfaction in Cross-Cultural Context. Personnel Review, 30, 152–169.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2017 The Author(s)

About this chapter

Cite this chapter

Abdullah, A. (2017). Qualitative Approach. In: Managing the Psychological Contract. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-53538-8_5

Download citation

Publish with us

Policies and ethics