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Using Intelligent Systems to Improve Case Flow in Court Systems

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Intelligent Systems Design and Applications (ISDA 2016)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 557))

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Abstract

Courts of Law often take so long to produce final decisions. The reasons why court cases do not flow faster have already been approached, but literature in scarce in exploring how to enhance that flow. This paper aims at identifying ways to make legal cases flow faster through the legal process and increase courts’ value proposition from a technological perspective. Research is based on a flow and value approach. Two procedures are compared, a national Civil Declarative Procedure and the European Small Claims Procedure. Court procedures are analyzed from the perspective of its process’ activities and human intervention. Findings point that delays of court cases occurs mainly due to direct human intervention, particularly from the judge the case is assigned to, and that the activities involved can be performed based on pre-defined rules. Recommendations are produced on how to improve court procedures’ customer value using intelligent systems.

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Author information

Authors and Affiliations

  1. Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Lisbon, Portugal

    Ana Lúcia Martins

Authors
  1. Ana Lúcia Martins
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Corresponding author

Correspondence to Ana Lúcia Martins .

Editor information

Editors and Affiliations

  1. Departamento de Engenharia Informática, Instituto Superior de Engenharia do Port, Porto, Portugal

    Ana Maria Madureira

  2. Scientific Network for Innovation and Research Excellence, Machine Intelligence Research Labs, Auburn, Washington, USA

    Ajith Abraham

  3. Polytechnic Institute of Porto, Felgueiras, Portugal

    Dorabela Gamboa

  4. Campus of Gualtar, University of Minho, Braga, Portugal

    Paulo Novais

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Martins, A.L. (2017). Using Intelligent Systems to Improve Case Flow in Court Systems. In: Madureira, A., Abraham, A., Gamboa, D., Novais, P. (eds) Intelligent Systems Design and Applications. ISDA 2016. Advances in Intelligent Systems and Computing, vol 557. Springer, Cham. https://doi.org/10.1007/978-3-319-53480-0_101

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  • DOI: https://doi.org/10.1007/978-3-319-53480-0_101

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-53479-4

  • Online ISBN: 978-3-319-53480-0

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