Skip to main content

Promoting Helping Behaviour Across Group Boundaries Through the Restoration of the Agentic Identities of Conflicting Groups

  • Chapter
  • First Online:
Intergroup Helping

Abstract

Groups involved in conflicts characterised by mutual transgressions experience threats to both their agency (i.e. the ability to influence and exert control over outcomes) and moral image. However, the motivation of conflicting group members to restore their agency translates into greater vengeful, antisocial behaviour against their outgroup, whereas their motivation to restore morality fails to correspondingly translate into greater helping behaviour—reflecting “a primacy of agency” effect. The research presented in this chapter reveals that affirming the agency of their ingroup (i.e. reassuring its competence and self-determination), allows the need for morality of the conflicting group members to come to the fore, leading to greater helpfulness towards the outgroup, despite the conflict. Across various contexts of conflict, e.g. between Switzerland and the EU, minimal groups, Jews and Palestinians, and Israeli rightists and leftists, agency affirmation increased prosocial tendencies and helping behaviour towards the conflicting outgroup. This effect was mediated through greater willingness to relinquish some power for the sake of moral concerns. We discuss the theoretical and practical implications of these findings for understanding cross-group helping behaviour.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 159.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Abele, A. E., & Wojciszke, B. (2013). The Big Two in social judgment and behavior. Social Psychology, 44, 61–62.

    Article  Google Scholar 

  • Bandura, A. (1990). Selective activation and disengagement of moral control. Journal of Social Issues, 46, 27–46.

    Article  Google Scholar 

  • Bar-Tal, D. (2007). Societal-psychological foundations of intractable conflicts. American Behavioral Scientist, 50, 1430–1453.

    Article  Google Scholar 

  • Bar-Tal, D., & Halperin, E. (2011). Socio-psychological barriers to conflict resolution. In D. Bar-Tal (Ed.), Intergroup conflicts and their resolution: A social psychological perspective (pp. 217–240). New York, NY: Psychology Press.

    Google Scholar 

  • Baumeister, R. F. (1996). Evil: Inside human cruelty and violence. New York, NY: Henry Hold.

    Google Scholar 

  • Blatz, C. W., Schumann, K., & Ross, M. (2009). Government apologies for historical injustices. Political Psychology, 30, 219–241.

    Article  Google Scholar 

  • Bruneau, E. G., & Saxe, R. (2012). The power of being heard: The benefits of ‘perspective-giving’ in the context of intergroup conflict. Journal of Experimental Social Psychology, 48, 855–866.

    Article  Google Scholar 

  • Carlson, M., Charlin, V., & Miller, N. (1988). Positive mood and helping behavior: A test of six hypotheses. Journal of Personality and Social Psychology, 55, 211–229.

    Article  PubMed  Google Scholar 

  • Clayton, S., & Opotow, S. (2003). Justice and identity: Changing perspectives on what is fair. Personality and Social Psychology Review, 7, 298–310.

    Article  PubMed  Google Scholar 

  • Craig, M. A., DeHart, T., Richeson, J. A., & Fiedorowicz, L. (2012). Do unto others as others have done unto you? Perceiving sexism influences women’s evaluations of stigmatized racial groups. Personality and Social Psychology Bulletin, 38, 1107–1119.

    Article  PubMed  Google Scholar 

  • David, N., Newen, A., & Vogeleya, K. (2008). The “sense of agency” and its underlying cognitive and neural mechanisms. Consciousness and Cognition, 17, 523–534.

    Article  PubMed  Google Scholar 

  • Derks, B., Scheepers, D., Van Laar, C., & Ellemers, N. (2011). The threat vs. challenge of car parking for women: How self- and group affirmation affect cardiovascular responses. Journal of Experimental Social Psychology, 47, 178–183.

    Article  Google Scholar 

  • Derks, B., Van Laar, C., & Ellemers, N. (2006). Striving for success in outgroup settings: Effects of contextually emphasizing ingroup dimensions on stigmatized group members’ social identity and performance styles. Personality and Social Psychology Bulletin, 32, 576–588.

    Article  PubMed  Google Scholar 

  • Derks, B., Van Laar, C., & Ellemers, N. (2007). Social creativity strikes back: Improving motivated performance of low status group members by valuing ingroup dimensions. European Journal of Social Psychology, 37, 470–493.

    Article  Google Scholar 

  • Derks, B., van Laar, C., & Ellemers, N. (2009). Working for the self or working for the group: How self- versus group affirmation affects collective behavior in low-status groups. Journal of Personality and Social Psychology, 96, 183–202.

    Article  PubMed  Google Scholar 

  • Dovidio, J. F., Piliavin, J. A., Schroeder, D. A., & Penner, L. (2006). The social psychology of pro-social behavior. Mahwah, NJ: Lawrence Erlbaum Associates Publishers.

    Google Scholar 

  • Estrada-Hollenbeck, M., & Heatherton, T. F. (1998). Avoiding and alleviating guilt through prosocial behavior. In J. Bybee (Ed.), Guilt and children (pp. 215–231). San Diego, CA: Academic.

    Chapter  Google Scholar 

  • Fiske, S. T., Cuddy, A. J., & Glick, P. (2007). Universal dimensions of social cognition: Warmth and competence. Trends in Cognitive Sciences, 11, 77–83.

    Article  PubMed  Google Scholar 

  • Frijda, N. H. (1994). The lextalionis: On vengeance. In S. H. M. Van Goozen, N. E. Van de Poll, & J. A. Sergeant (Eds.), Emotions: Essays on emotion theory (pp. 263–289). Hillsdale, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Gunn, G. R., & Wilson, A. E. (2011). Acknowledging the skeletons in our closet: The effect of group affirmation on collective guilt, collective shame, and reparatory attitudes. Personality and Social Psychology Bulletin, 37, 1474–1487.

    Article  PubMed  Google Scholar 

  • Halabi, S., & Nadler, A. (2017). The Intergroup Helping as Status Relations (IHSR) model: From dependency and inequality to equality and empowerment. In E. van Leeuwen & H. Zagefka (Eds.), Intergroup helping. New York, NY: Springer.

    Google Scholar 

  • Halevy, N., Bornstein, G., & Sagiv, L. (2008). “In-group love” and “out-group hate” as motives for individual participation in intergroup conflict: A new game paradigm. Psychological Science, 19, 405–411.

    Article  PubMed  Google Scholar 

  • Harth, N. S., & Shnabel, N. (2015). Third-Party intervention in intergroup reconciliation: The role of neutrality and common identity with the other conflict party. Group Processes and Intergroup Relations, 18, 676–695.

    Google Scholar 

  • Herman, T., & Yuchtman-Yaar, E. (2002). Divided yet united: Israeli-Jewish attitudes toward the Oslo process. Journal of Peace Research, 39, 597–613.

    Article  Google Scholar 

  • Isen, A. M. (1999). Positive affect. In T. Dalgleish & M. Power (Eds.), Handbook of cognition and emotion (pp. 521–539). New York: Wiley.

    Google Scholar 

  • Janoff-Bulman, R., & Werther, A. (2008). The social psychology of respect: Implications for delegitimization and reconciliation. In A. Nadler, T. Malloy, & J. Fisher (Eds.), The social psychology of intergroup reconciliation (pp. 145–170). New York, NY: Oxford University Press.

    Chapter  Google Scholar 

  • Kelman, H. C. (2008). Reconciliation from a social-psychological perspective. In A. Nadler, T. Malloy, & J. D. Fisher (Eds.), Social psychology of intergroup reconciliation (pp. 15–32). New York, NY: Oxford University Press.

    Chapter  Google Scholar 

  • Klar, Y., Schori-Eyal, N., & Klar, Y. (2013). The “Never Again” State of Israel: The emergence of the Holocaust as a core feature of Israeli identity and its four incongruent voices. Journal of Social Issues, 69, 125–143.

    Article  Google Scholar 

  • Knowles, M. L., Lucas, G. M., Molden, D. C., Gardner, W. L., & Dean, K. K. (2010). There’s no substitute for belonging: Self-affirmation following social and nonsocial threats. Personality and Social Psychology Bulletin, 36, 173–186.

    Article  PubMed  Google Scholar 

  • Kraut, R. E. (1973). Effects of social labeling on giving to charity. Journal of Experimental Social Psychology, 9, 551–562.

    Article  Google Scholar 

  • Leach, C. W., Ellemers, N., & Barreto, M. (2007). Group virtue: The importance of morality (vs. competence and sociability) in the positive evaluation of in-groups. Journal of Personality and Social Psychology, 93, 234–249.

    Article  PubMed  Google Scholar 

  • Leunissen, J. M., De Cremer, D., & Reinders Folmer, C. P. (2012). An instrumental perspective on apologizing in bargaining: The importance of forgiveness to apologize. Journal of Economic Psychology, 33, 215–222.

    Article  Google Scholar 

  • Locke, K. D. (2014). Circumplex scales of intergroup goals: An interpersonal circle model of goals for interactions between groups. Personality and Social Psychology Bulletin, 40, 433–449.

    Article  PubMed  Google Scholar 

  • Mazziotta, A., Feuchte, F., Gausel, N., & Nadler, A. (2014). Does remembering past ingroup harmdoing promote postwar crossgroup contact? Insights from a field-experiment in Liberia. European Journal of Social Psychology, 44, 43–52.

    Article  Google Scholar 

  • McQueen, A., & Klein, W. M. P. (2006). Experimental manipulations of self-affirmation: A systematic review. Self and Identity, 5, 289–354.

    Article  Google Scholar 

  • Miron, A. M., Branscombe, N. R., & Biernat, R. (2010). Motivated shifting of justice standards. Personality and Social Psychology Bulletin, 36, 768–779.

    Article  PubMed  Google Scholar 

  • Nadler, A., & Shnabel, N. (2008). Intergroup reconciliation: The instrumental and socio emotional paths and the need-based model of socio-emotional reconciliation. In A. Nadler, T. Malloy, & J. D. Fisher (Eds.), Social psychology of intergroup reconciliation (pp. 37–56). New York: Oxford University Press.

    Chapter  Google Scholar 

  • Noor, M., Brown, R., González, R., Manzi, J., & Lewis, C. A. (2008). On positive psychological outcomes: What helps groups with a history of conflict to forgive and reconcile with each other? Personality and Social Psychology Bulletin, 34, 819–832.

    Article  PubMed  Google Scholar 

  • Noor, M., Brown, J. R., & Prentice, G. (2008). Precursors and mediators of intergroup reconciliation in Northern Ireland: A new model. Journal of British Social Psychology, 47, 481–495.

    Article  Google Scholar 

  • Noor, M., Shnabel, N., Halabi, S., & Nadler, A. (2012). When suffering begets suffering: The psychology of competitive-victimhood between adversarial groups in violent conflicts. Personality and Social Psychology Review, 16, 351–374.

    Article  PubMed  Google Scholar 

  • Phalet, K., & Poppe, E. (1997). Competence and morality dimensions in national and ethnic stereotypes: A study in six eastern-European countries. European Journal of Social Psychology, 27, 703–723.

    Article  Google Scholar 

  • Pittinsky, T. L., Rosenthal, S. A., & Montoya, R. M. (2010). Measuring positive attitudes toward outgroups: Development and validation of the Allophilia Scale. In L. Tropp & R. Mallett (Eds.), Moving beyond prejudice reduction: Pathways to positive intergroup relations (pp. 41–60). Washington, DC: American Psychological Association.

    Google Scholar 

  • Rabinovich, A., & Morton, T. A. (2010). Who says we are bad people? The impact of criticism source and attributional content on responses to group-based criticism. Personality and Social Psychology Bulletin, 36, 524–536.

    Article  PubMed  Google Scholar 

  • Rouhana, N., & Bar-Tal, D. (1998). Psychological dynamics of intractable ethnonational conflicts: The Israeli–Palestinian case. American Psychologist, 53, 761–770.

    Article  Google Scholar 

  • Rummel, R. J. (1994). Power, genocide and mass murder. Journal of Peace Research, 31, 1–10.

    Article  Google Scholar 

  • Sherman, D. K., & Cohen, G. L. (2006). The psychology of self-defense: Self-affirmation theory. In M. P. Zanna (Ed.), Advances in experimental social psychology (Vol. 38, pp. 183–242). San Diego, CA: Elsevier Academic Press.

    Google Scholar 

  • Sherman, D. K., Kinias, Z., Major, B., Kim, H. S., & Prenovost, M. (2007). The group as a resource: Reducing biased attributions for group success and failure via group affirmation. Personality and Social Psychology Bulletin, 33, 1100–1112.

    Article  PubMed  Google Scholar 

  • Shnabel, N., & Nadler, A. (2008). A needs-based model of reconciliation: Satisfying the differential emotional needs of victim and perpetrator as a key to promoting reconciliation. Journal of Personality and Social Psychology, 94, 116–132.

    Article  PubMed  Google Scholar 

  • Shnabel, N., Nadler, A., Canetti-Nisim, D., & Ullrich, J. (2008). The role of acceptance and empowerment from the perspective of the needs-based model. Social Issues and Policy Review, 2, 159–186.

    Article  Google Scholar 

  • Shnabel, N., Nadler, A., Ullrich, J., Dovidio, J. F., & Carmi, D. (2009). Promoting reconciliation through the satisfaction of the emotional needs of victimized and perpetrating group members: The needs-based model of reconciliation. Personality and Social Psychology Bulletin, 35, 1021–1030.

    Article  PubMed  Google Scholar 

  • Shnabel, N., & Noor, M. (2012). Competitive victimhood among Jewish and Palestinian Israelis reflects differential threats to their identities: The perspective of the Needs-Based Model. In K. J. Jonas & T. Morton (Eds.), Restoring civil societies: The psychology of intervention and engagement following crisis (pp. 192–207). Malden, MA: Wiley-Blackwell.

    Chapter  Google Scholar 

  • Shnabel, N., Purdie-Vaughns, V., Cook, J. E., Garcia, J., & Cohen, G. L. (2013). Demystifying values-affirmation interventions: Writing about social-belonging is a key to buffering against stereotype threat. Personality and Social Psychology Bulletin, 39, 663–676.

    Article  PubMed  Google Scholar 

  • Shnabel, N., Ullrich, J., Nadler, A., Dovidio, J. F., & Aydin, A. L. (2013). Warm or competent? Improving intergroup relations by addressing threatened identities of advantaged and disadvantaged groups. European Journal of Social Psychology, 43, 482–492.

    Google Scholar 

  • SimanTov-Nachlieli, I. (2016). Feeling both victim and perpetrator: Investigating duality within the needs-based model. Unpublished doctoral dissertation, Tel-Aviv University, Tel-Aviv, Israel.

    Google Scholar 

  • SimanTov-Nachlieli, I., & Shnabel, N. (2014). Feeling both victim and perpetrator: Investigating duality within the needs-based model. Personality and Social Psychology Bulletin, 40, 301–314.

    Article  PubMed  Google Scholar 

  • SimanTov-Nachlieli, I., Shnabel, N., Aydin, A. L., & Ullrich, J. (in press). Agents of pro-sociality: Agency-affirmation promotes mutual pro-social tendencies and behavior among conflicting groups. Political Psychology.

    Google Scholar 

  • SimanTov-Nachlieli, I., Shnabel, N., & Halabi, S. (2016). The power to be moral: Affirming Israelis’ and Palestinians’ agency promotes prosocial tendencies across group boundaries. Journal of Social Issues, 72, 566–583.

    Article  Google Scholar 

  • SimanTov-Nachlieli, I., Shnabel, N., & Nadler, A. (2013). Individuals’ and groups’ motivation to restore their impaired identity dimensions following conflicts: Evidence and implications. Social Psychology, 44, 129–137.

    Article  Google Scholar 

  • Staub, E., Pearlman, L. A., Gubin, A., & Hagengimana, A. (2005). Healing, reconciliation, forgiving and the prevention of violence after genocide or mass killing: An intervention and its experimental evaluation in Rwanda. Journal of Social and Clinical Psychology, 24, 297–334.

    Article  Google Scholar 

  • Steele, C. M. (1988). The psychology of self-affirmation: Sustaining the integrity of the self. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 21, pp. 261–302). San Diego, CA: Academic.

    Google Scholar 

  • Tajfel, H. (1970). Experiments in intergroup discrimination. Scientific American, 1970(223), 96–102.

    Article  Google Scholar 

  • Tajfel, H., Billig, M., Bundy, R., & Flament, C. (1971). Social categorization and intergroup behavior. European Journal of Social Psychology, 1, 149–178.

    Article  Google Scholar 

  • Tajfel, H., & Turner, C. J. (1986). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (pp. 7–24). Chicago, IL: Nelson-Hall.

    Google Scholar 

  • Tavuchis, N. (1991). Mea culpa: A sociology of apology and reconciliation. Palo Alto, CA: Stanford University Press.

    Google Scholar 

  • van Leeuwen, E. (2017). The SOUTH model: On the pros and cons of strategic outgroup helping. In E. van Leeuwen & H. Zagefka (Eds.), Intergroup helping. New York, NY: Springer.

    Chapter  Google Scholar 

  • Van de Vyver, J., & Abrams, D. (2017). Promoting third-party prosocial behavior: The potential of moral emotions. In E. van Leeuwen & H. Zagefka (Eds.), Intergroup helping. New York, NY: Springer.

    Google Scholar 

  • Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS Scales. Journal of Personality and Social Psychology, 54, 1063–1070.

    Article  PubMed  Google Scholar 

  • Waxman, D. (2008). From controversy to consensus: Cultural conflict and the Israeli debate over territorial withdrawal. Israel Studies, 13, 73–96.

    Article  Google Scholar 

  • Woodyatt, L., & Wenzel, M. (2014). A needs-based perspective on self-forgiveness: Addressing threat to moral identity as a means of encouraging interpersonal and intrapersonal restoration. Journal of Experimental Social Psychology, 50, 125–135.

    Article  Google Scholar 

  • Zitek, E. M., Jordan, A. H., Monin, B., & Leach, F. R. (2010). Victim entitlement to behave selfishly. Journal of Personality and Social Psychology, 98, 245–255.

    Article  PubMed  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ilanit SimanTov-Nachlieli .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this chapter

Cite this chapter

SimanTov-Nachlieli, I., Shnabel, N. (2017). Promoting Helping Behaviour Across Group Boundaries Through the Restoration of the Agentic Identities of Conflicting Groups. In: van Leeuwen, E., Zagefka, H. (eds) Intergroup Helping. Springer, Cham. https://doi.org/10.1007/978-3-319-53026-0_14

Download citation

Publish with us

Policies and ethics