Abstract
Due to national and international policy drivers The Dutch Inspectorate of Education is reforming its supervision with a mission to promote school improvement in all Dutch schools. One of the chosen mechanisms to achieve this is the provision of feedback by inspectors to school leaders, special educational needs coordinators, and teachers following the inspection process. In this chapter we take a closer look at feedback by inspectors and the factors that can influence the effect of this feedback. We begin by reviewing the literature on the effects of inspection feedback, factors mediating the impact of inspection feedback and responses to inspection feedback. Following on from this we discuss the results of two pilot studies by the Dutch Inspectorate on provision of feedback by inspectors. These provide more information about the quality of the feedback, the training of inspectors and the perception of the recipients. Whilst both pilots suggest that school leaders, teachers and special educational needs coordinators are positive about inspection feedback, the challenges of providing this on an individual basis are outside of the inspector remit. For this reason the Dutch inspectorate has chosen not to provide suggestions on how to improve during the feedback conversation, but rather focus on discussion as to how a school aims to develop from the current performance to the desired one.
Notes
- 1.
The information on innovations at the Dutch Inspectorate of Education is based on publications up to 2015. During 2015, the innovations were still in development. The information in this chapter should therefore not be seen as a definite description of the Dutch inspection method.
- 2.
The evaluation framework for the schools inspection regime is based the 2002 Education Regulation Act (Wet op het onderwijstoezicht, WOT) and education acts. The WOT is due to be amended substantially with effect from 1 July 2017. For the Inspectorate, one of the main changes is that a distinction will now be drawn between statutory requirements and quality factors defined by schools themselves or their governing bodies (schoolboards).
- 3.
A school’s governing body (schoolboard) is responsible for the quality and continuity of the education it provides. Every such body has its own process for maintaining and improving that provision, which we take as our starting point in regulating it. Once every four years the Inspectorate conducts an inspection of the governing body to examine its quality assurance and financial management.
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Dobbelaer, M.J., Godfrey, D., Franssen, H.M.B. (2017). Feedback by Dutch Inspectors to Schools. In: Baxter, J. (eds) School Inspectors. Accountability and Educational Improvement. Springer, Cham. https://doi.org/10.1007/978-3-319-52536-5_5
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