Advertisement

Fuzzy Decision-Making of a Process for Quality Management

  • Feyza GürbüzEmail author
  • Panos M. Pardalos
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10122)

Abstract

Problem solving and decision-making are important skills for business and life. Good decision-making requires a mixture of skills: creative development and identification of options, clarity of judgement, firmness of decision, and effective implementation. SWOT analysis is a powerful tool that can help decision makers achieve their goals and objectives. In this study, data obtained through SWOT analysis from a quality department of a textile company were integrated by means of fuzzy multi criterian decision making. The aim of the study was to choose the policy most appropriate for the beneficial development of the quality department.

Keywords

Fuzzy decision making SWOT analysis Quality managament 

References

  1. 1.
    Aytaç, E., Tuşişik, A., Kundakci, N.: Fuzzy electre 1 method for evaluating firm alternatives. Ege Akademik Bakiş 11, 125–134 (2011)Google Scholar
  2. 2.
    Kaya, T., Kahraman, C.: An integrated fuzzy AHP–ELECTRE methodology for environmental impact assessment. Expert Syst. Appl. 38, 8553–8562 (2011)CrossRefGoogle Scholar
  3. 3.
    Rouyendegh, B., Erol, S.: Selecting the best project using the fuzzy electre method. Math. Prob. Eng., Article ID 790142, 12 pages (2012). Hindawi Publishing CorporationGoogle Scholar
  4. 4.
    Wang, J., Cheng, C., Kun-Cheng, H.: Fuzzy hierarchical TOPSIS for supplier selection. Appl. Soft Comput. 9, 377–386 (2009)CrossRefGoogle Scholar
  5. 5.
    Marbini, A., Tavana, M., Moradi, M., Kangi, F.: Fuzzy group electre method for safety and health assessment in hazardous waste recycling facilities. Saf. Sci. 51, 414–426 (2013)CrossRefGoogle Scholar
  6. 6.
    Torlak, G., Şevkli, M., Sanal, M., Zaim, S.: Analyzing business competition by using fuzzy TOPSIS method: an example of turkish domestic airline industry. Expert Syst. Appl. 38, 3396–3406 (2011)CrossRefGoogle Scholar
  7. 7.
    Öztürk, A., Ertuğrul, İ., Karakaşoğlu, N.: Nakliye Firmasi Seçiminde Bulanik AHP ve Bulanik TOPSİS Yöntemlerinin Karşilaştirilmasi. Marmara üniversitesi İ.İ.B.F. Dergisi 25, 2 (2008)Google Scholar
  8. 8.
    Yücenur, G., Demirel, N., Demirel, T.: SWOT analysis and integrated fuzzy ahp/anp methodologies for strategic policy selection in turkish economy. J. Eng. Nat. Sci. 28, 275–286 (2010)Google Scholar
  9. 9.
    Çinar, N.: Kuruluş Yeri Seçiminde Bulanik TOPSİS Yöntemi ve Bankacilik Sektöründe Bir Uygulama. KMÜ Sosyal ve Ekonomik Araştirmalar Dergisi 12, 37–45 (2010)Google Scholar
  10. 10.
    Erginel, N., Çakmak, T., Şentürk, S.: Numara Taşinabilirliği Uygulamasi Sonrasi Türkiye’de Gsm Operatör Tercihlerinin Bulanik Topsis Yaklaşimi ile Belirlenmesi. Anadolu Üniversitesi Bilim Ve Teknoloji Dergisi 11(2), 81–93 (2010)Google Scholar
  11. 11.
    Cebeci, U.: Fuzzy AHP-based decision support system for selecting ERP systems in textile industry by using balanced scorecard. Expert Syst. Appl. 36, 8900–8909 (2009)CrossRefGoogle Scholar
  12. 12.
    Gürbüz, F., Pardalos, M.P.: A decision making process application for the slurry production in ceramics via fuzzy cluster and data mining. J. Ind. Manage. Optim. 8(2), 285–297 (2012)CrossRefGoogle Scholar
  13. 13.
    Triantaphyllou, E., Lootsma, F., Pardalos, P.M., Mann, S.H.: On the evaluation and application of different scales for quantifying pairwise comparisons in fuzzy sets. J. Multi-Criteria Decis. Anal. 3, 133–155 (1994)CrossRefzbMATHGoogle Scholar
  14. 14.
    Doumpos, M., Zopounidis, K., Pardalos, P.M.: Multicriteria sorting methodology: application to financial decision problems. J. Parallel Emergent Distrib. Syst. 15(1–2), 113–129 (2000)MathSciNetGoogle Scholar
  15. 15.
    Ekmekçioglu, M., Kutlu, A.C., Kahraman, C.: A fuzzy multi-criteria SWOT analysis: an application to nuclear power plant site selection. Int. J. Comput. Intell. Syst. 4(4), 583–595 (2011)CrossRefGoogle Scholar
  16. 16.
    Prisenk, J., Borec, A.: A combination of the multi-criteria approach and SWOT analysis for the identification of shortcomings in the production and marketing of local food. Agric. Sci. J. 16, 31–37 (2012)Google Scholar
  17. 17.
    Sevkli, M., Oztekin, A., Uysal, O., Torlak, G., Turkyilmaz, A., Delen, D.: Development of a fuzzy ANP based SWOT analysis for the airline industry in Turkey. Expert Syst. Appl. 39, 14–24 (2012)CrossRefGoogle Scholar
  18. 18.
    Bas, E.: The integrated framework for analysis of electricity supply chain using an integrated SWOT-fuzzy TOPSIS methodology combined with AHP: The case of Turkey. Electr. Power Energy Syst. 44, 897–907 (2013)CrossRefGoogle Scholar
  19. 19.
    Zavadskas, E.K., Turskis, Z., Tamosaitiene, J.: Selection of construction enterprises management strategy based on the SWOT and multi-criteria analysis. Arch. Civ. Mech. Eng. XI(4), 1063–1082 (2011)Google Scholar
  20. 20.
    Kahraman, C., Cebeci, U., Ruan, D.: Multi-attribute comparison of catering service companies using fuzzy AHP: the case of Turkey. Int. J. Prod. Econ. 87, s.171–s.184 (2004)CrossRefGoogle Scholar
  21. 21.
    Chang, D.Y.: Application of the extent analysis method on fuzzy AHP. Eur. J. Oper. Res. 95(3), s.649–s.655 (1996)CrossRefzbMATHGoogle Scholar
  22. 22.
    Liou, T.S., Wang, M.J.: Ranking fuzzy numbers with integral value. Fuzzy Sets Syst. 50, 247–255 (1992)MathSciNetCrossRefzbMATHGoogle Scholar
  23. 23.
    Chen, Chen-Tung: Extensions of the TOPSIS for group decision-making under fuzzy environment. Fuzzy Sets Syst. 114, 1–9 (2000)CrossRefzbMATHGoogle Scholar
  24. 24.
    Gürbüz, F., Yalçin, N.: A swot-fahp application for a textile firm in Turkey. In: Business Modeling, Information Systems and Enterprise Optimization Conference, Tirana, Albania, 13 July–16 July (2011)Google Scholar

Copyright information

© Springer International Publishing AG 2016

Authors and Affiliations

  1. 1.Department of Industrial EngineeringErciyes UniversityKayseriTurkey
  2. 2.Center for Applied Optimization, Department of Industrial and Systems EngineeringUnivesity of FloridaGainesvilleUSA

Personalised recommendations