Abstract
To guide the empirical studies to be conducted, the present chapter derives the theoretical framework. It aims at clarifying the conceptual components that are used throughout the remainder of this research. Therefore, the first section of this chapter begins with the elucidation of the most necessary conceptual components. First, the concept of consumer co-creation for innovation is presented and defined. Second, healthcare consumers are introduced as a construct and it is stated that healthcare consumers may serve as promising input factor for consumer co-creation. Third, it is argued that knowledge is an important determinant of innovation and the knowledge-based theory of the firm is introduced. Fourth, the concept of innovation intermediary is presented which provides the essential foundation to view an organization running a health-related online platform as an innovation intermediary if it is set up in this way. In the second section of this chapter, all components are consolidated to form the theoretical framework.
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Notes
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Depending on the applied linguistic vocabulary, the prefix ‘co’ has been adopted from different, yet closely related word families beginning with ‘co’, such as collaborative, cooperative, or collective. Originally, this prefix has roots in the Latin. It signifies a relation between two subjects or objects that interact in a notion of together, mutually, or jointly (Stoller-Schai 2009:34).
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Innovation, i.e. the development of new products or services, in organizational settings is usually carried out in projects (Joshi and Sharma 2004).
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Refer to Sect. 4.2.1 for a more detailed elaboration.
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Refer to Sect. 4.2.2 for a more detailed elaboration.
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For further reference, the following studies deal with innovation intermediaries in the B2B context, distinguished by virtual as opposed to physical environments: physical B2B (Bessant and Rush 1995; Dalziel and Parjanen 2012; Howells 2006; Huizingh 2011; Perkmann 2009; Winch and Courtney 2007), virtual B2B (Billington and Davidson 2012; Frey et al. 2011; Hossain 2012; Katzy et al. 2013; Lichtenthaler and Ernst 2008; Lichtenthaler 2013; Sieg et al. 2010; Verona et al. 2006).
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The following studies relate to innovation intermediaries in the B2C context and give some anecdotal evidence: physical B2C (Siguaw et al. 2014), virtual B2C (Bugshan 2015; Di Gangi and Wasko 2009; Nambisan 2002; Prandelli et al. 2006; Sawhney et al. 2005).
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Künne, C.W. (2018). Theoretical Framework. In: Online Intermediaries for Co-Creation. Progress in IS. Springer, Cham. https://doi.org/10.1007/978-3-319-51124-5_2
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DOI: https://doi.org/10.1007/978-3-319-51124-5_2
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-51123-8
Online ISBN: 978-3-319-51124-5
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