Advertisement

Examining Media Management and Performance: A Taxonomy for Initiating a Research Agenda

  • Alan B. AlbarranEmail author
  • Terry Moellinger
Chapter
Part of the Media Business and Innovation book series (MEDIA)

Abstract

This chapter examines the topic of media management and performance. Working from a grounded theory perspective, we review the literature on the subject and present some brief qualitative data drawn from a purposive sample of professionals who were asked for their opinions on how to assess managerial performance. The research suggests performance is best assessed using a combination of financial and nonfinancial variables across the different stages of management. The result is the preparation of an initial taxonomy to assess management performance in media organizations. In addition to establishing the taxonomy, the chapter concludes with a set of propositions and suggestions for initiating a research agenda.

Keywords

Cash Flow Financial Performance Managerial Performance Media Organization Social Enterprise 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. Albarran, A. B. (2008). Media employment in the United States: An examination of selected industries. Feedback, 49(1), 4–12.Google Scholar
  2. Albarran, A. B. (2013). Management of electronic and digital media (5th ed.). Boston: Wadsworth Cengage.Google Scholar
  3. Albarran, A. B., & Moellinger, T. (2002). The top six communication industry firms: Structure, performance and strategy. In R. G. Picard (Ed.), Media firms. Structures, operations and performance (pp. 103–123). Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
  4. Alm, A., & Lowe, G. (2001). Managing transformation in the public polymedia enterprise: Amalgamation and synergy in Finnish public broadcasting. Journal of Broadcasting & Electronic Media, 45(3), 367–390.CrossRefGoogle Scholar
  5. Atwater, L., Waldman, D., Ostroff, C., Robie, C., & Johnson, K. M. (2005). Self–other agreement: Comparing its relationship with performance in the US and Europe. International Journal of Selection and Assessment, 13(1), 25–40.CrossRefGoogle Scholar
  6. Bagnoli, L., & Megali, C. (2009). Measuring performance in social enterprises. Non Profit and Voluntary Sector Quarterly, 40(1), 149–165.CrossRefGoogle Scholar
  7. Blumer, H. (1969). Symbolic interactionism: Perspective and method. Englewood Cliffs, NJ: Prentice Hall.Google Scholar
  8. Boas, F. (1920). The method of ethnology. American Anthropologist, 22, 311–321.CrossRefGoogle Scholar
  9. Chan-Olmsted, S. M. (2005). Competitive strategy for media firms. Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
  10. Charmaz, K. (2006). Constructing a grounded theory: A practical guide through qualitative analysis. New York: Sage.Google Scholar
  11. Clarkson, M. (1995). A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review, 20(1), 92–117.Google Scholar
  12. Denzin, N. K. (1970). Sociological methods: A sourcebook. Chicago: Aldine.Google Scholar
  13. Denzin, N. K., & Lincoln, Y. S. (2003). The landscape of qualitative research: Theories and issues (2nd ed.). Thousand Oaks, CA: Sage.Google Scholar
  14. Denzin, N. K., & Lincoln, Y. S. (2005). The Sage handbook of qualitative research (3rd ed.). Thousand Oaks, CA: Sage.Google Scholar
  15. Drucker, P. F. (1986). The practice of management. New York: Harper & Row.Google Scholar
  16. Drucker, P. F. (1999). Management challenges for the twenty first century. New York: Harper Collins.Google Scholar
  17. Easterby-Smith, M., Thorpe, R., & Lowe, A. (1991). Management research: An introduction. London: Sage.Google Scholar
  18. Follett, M. P., Pauline, G., & Graham, P. (1995). In P. Graham (Ed.), Mary Parker Follett: Prophet of management. Boston: Harvard Business School Press.Google Scholar
  19. Garfinkel, H. (1967). Studies in ethnomethodology. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
  20. Gentry, W. A., Ekelund, B. R. Z., Hannum, K. M., & de Jong, A. (2007). A study of the discrepancy between self-and observer-ratings on managerial derailment characteristics of European managers. European Journal of Work and Organizational Psychology, 16(3), 295–325.CrossRefGoogle Scholar
  21. Gershon, R. (2009). Telecommunications and business strategy. New York: Taylor & Francis/Routledge.Google Scholar
  22. Glaser, B. G. (1978). Theoretical sensitivity. Mill Valley, CA: The Sociology Press.Google Scholar
  23. Glaser, B. G. (1998). Doing grounded theory: Issues and discussion. Mill Valley, CA: The Sociology Press.Google Scholar
  24. Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. Hawthorne, New York: Aldine.Google Scholar
  25. Goffman, E. (1959). The presentation of self in everyday life. New York: Anchor.Google Scholar
  26. Goffman, E. (1983). The interaction order: American Sociological Association, 1982 presidential address. American Sociological Review, 48, 1–17.CrossRefGoogle Scholar
  27. Gronlund, M. (2002). Customer satisfaction, price and financial performance: A study of firms in the Finnish printing industry companies. In R. G. Picard (Ed.), Media firms. Structures, operations and performance (pp. 225–254). Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
  28. Hammersley, M. (1989). The dilemma of qualitative method: Herbert Blumer and the Chicago tradition. New York: Routledge.CrossRefGoogle Scholar
  29. Holstein, J. A., & Gubrium, J. F. (1995). The active interview. Thousand Oaks, CA: Sage.CrossRefGoogle Scholar
  30. Juran, J. M. (1988). Juran on planning for quality. Cambridge, MA: Productivity Press.Google Scholar
  31. Kung, L. (2007). Does media management matter? Establishing the scope, rationale and future research agenda for the discipline. Journal of Media Business Studies, 4(1), 21–39.CrossRefGoogle Scholar
  32. Malinowski, B. (1926/1972). Crime and custom in savage society. Totowa, NJ: Littlefield, Adams.Google Scholar
  33. McQuail, D. (1992). Media performance: Mass communications and the public interest. London: Sage.Google Scholar
  34. Mead, G. H. (1934). Mind, self & society from the standpoint of a social behaviorist. Chicago: The University of Chicago Press.Google Scholar
  35. Mead, G. H. (1982). In D. L. Miller (Ed.), The individual and the social self: Unpublished work of George Herbert mead. Chicago: The University of Chicago Press.Google Scholar
  36. Meadows, M., & Pike, M. (2009). Performance management for social enterprises. Systematic Practice and Action Research, 23(2), 127–141.CrossRefGoogle Scholar
  37. Metza, D. (1969). Becoming deviant. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
  38. Porter, M. E. (1980). Competitive strategy. New York: The Free Press.Google Scholar
  39. Schwandt, T. A. (2001). Dictionary of qualitative inquiry. Thousand Oaks, CA: Sage.Google Scholar
  40. Seidman, I. (2006). Interviewing as qualitative research: A guide for researchers in education and social sciences. New York: Teachers College, Columbia University Press.Google Scholar
  41. Silverman, D. (1993). Interpreting qualitative data: Methods for analyzing talk, text and interaction. Thousand Oaks, CA: Sage.Google Scholar
  42. Steinmetz, L. L., & Todd, H. R. (1975). First-line management: Approaching supervision effectively. Dallas, TX: Business Publications.Google Scholar
  43. Strauss, A. (1987). Qualitiative analysis for the social sciences. New York: Cambridge University Press.Google Scholar
  44. Strauss, A., & Corbin, J. (1990). Basics of qualitative research: Grounded theory procedures and techniques. London: Sage.Google Scholar
  45. Strauss, A., & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory (2nd ed.). Thousand Oaks, CA: Sage.Google Scholar
  46. Taylor, F. W. (1991). The principles of scientific management. New York: Harper & Brothers.Google Scholar
  47. Tonn, J. C. (2003). Mary P. Follett: Changing democracy, transforming management. New Haven, CT: Yale University Press.CrossRefGoogle Scholar
  48. Van deer Wurff, R., & Leenders, M. (2008). Media organization culture and innovative performance. In C. D. Zotto & H. V. Kranenburg (Eds.), Management and innovation in the media industry (pp. 151–172). Cheltenham: Edward Elgar.Google Scholar
  49. Walt Disney Company—Our Mission. (2016). About the Walt Disney company Retrieved from: https://thewaltdisneycompany.com/about/

Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.University of North TexasDentonUSA

Personalised recommendations