A Model for Knowledge Management in Software Industry

  • José Sergio Ruiz-CastillaEmail author
  • Yulia Ledeneva
  • Jair Cervantes
  • Adrián Trueba
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 657)


In Micro and Small Companies for Software Development (MSCSD) of Mexico, the knowledge is generated in each software project. So, it is possible to transform tacit knowledge into explicit, to have some strategy and data storage device. Note that, when the knowledge exists only in the brains of developers there is the disadvantage that, when a developer leaves the organization, knowledge is lost. Therefore, it is possible to transform the tacit knowledge into explicit, if exist some strategy and data storage device. Developers need to generate and storage knowledge in any device and format to process, storage and exploit. In this paper, it has been called knowledge asset to an idea or solution processes or software development activities, which may be embodied as text, images, audio or video.

A novel model for knowledge management is proposed that defines how must obtain, process, store and exploit knowledge resulting in the México’s MSCSD. The conclusion is that it is necessary to implement politics and processes in MSCSD to promote knowledge management and that must change the culture in organizations.


Knowledge management Software industry Software project 


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Copyright information

© Springer International Publishing AG 2016

Authors and Affiliations

  • José Sergio Ruiz-Castilla
    • 1
    Email author
  • Yulia Ledeneva
    • 1
  • Jair Cervantes
    • 1
  • Adrián Trueba
    • 1
  1. 1.Universidad Autónoma del Estado de MéxicoTolucaMexico

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