Abstract
It’s a major problem to evaluate properly the merits of the hybrid cloud computing service, the quality of service (QoS) reflect the performance of cloud computing directly, but which can exactly reflect the user’s satisfaction is the quality of experience (QoE), the customer satisfaction evaluation model based on QoE hybrid cloud computing can be properly assessed. This paper will introduce cloud bank model architecture, and put forward a kind of evaluation model based on QoE that can be used for customer satisfaction evaluation in the hybrid cloud.
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Hao, L., Shaowei, H., Jianhong, Z. (2017). The Research of User Satisfaction Model in Hybrid Cloud Environment. In: Xhafa, F., Patnaik, S., Yu, Z. (eds) Recent Developments in Intelligent Systems and Interactive Applications. IISA 2016. Advances in Intelligent Systems and Computing, vol 541. Springer, Cham. https://doi.org/10.1007/978-3-319-49568-2_24
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DOI: https://doi.org/10.1007/978-3-319-49568-2_24
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