Skip to main content

Analysis, Specification and Design of an e-Commerce Platform That Supports Live Product Customization

  • Conference paper
  • First Online:
Trends and Applications in Software Engineering (CIMPS 2016)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 537))

Included in the following conference series:

  • 1510 Accesses

Abstract

In recent years, the demand from online customers has become a major problem, the variety of choice and the need for them to feel special triggered the desire to customize the products they want to buy. This high customer demand for customized products has been one of the biggest obstacles that companies have encountered. To achieve an adequate response to customer demands, companies need to adopt tools that offer to customers exactly what they want, in other words, allow customers to customize the products they want to buy. This research aims to perceive if using CMS platforms and low-cost software might be a proper solution for enterprises who intend to not only sell their products online, but also want their customers to be able to perform live product customization during their purchase.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. R. Goncalves, S. Gomes, J. Martins, and C. Marques, “Electronic commerce as a competitive advantage: The SMEs from Trás-os-Montes e Alto Douro,” in 2014 9th Iberian Conference on Information Systems and Technologies (CISTI), ed, 2014.

    Google Scholar 

  2. D. Campbell, J. Wells, and J. Valacich, “Breaking the ice in B2C relationships: Understanding pre-adoption e-commerce attraction,” Information Systems Research, vol. 24, pp. 219-238, 2013.

    Google Scholar 

  3. I. Sila, “The state of empirical research on the adoption and diffusion of business-to-business e-commerce,” International Journal of Electronic Business, vol. 12, pp. 258-301, 2015.

    Google Scholar 

  4. Ecommerce-Europe. (2015, 2016-03-05). Global e-commerce turnover grew by 24.0% to reach $ 1,943bn in 2014. Available: http://www.ecommerce-europe.eu/news/2015/global-e-commerce-turnover-grew-by-24.0-to-reach-1943bn-in-2014

  5. H. Awa, O. Ojiabo, and B. Emecheta, “Integrating TAM, TPB and TOE frameworks and expanding their characteristic constructs for e-commerce adoption by SMEs,” Journal of Science & Technology Policy Management, vol. 6, pp. 76-94, 2015.

    Google Scholar 

  6. L. Einav, J. Levin, I. Popov, and N. Sundaresan, “Growth, adoption, and use of mobile E-commerce,” The American economic review, vol. 104, pp. 489-494, 2014.

    Google Scholar 

  7. F. Fogliatto, G. da Silveira, and D. Borenstein, “The mass customization decade: An updated review of the literature,” International Journal of Production Economics, vol. 138, pp. 14-25, 2012.

    Google Scholar 

  8. B. Kohan. (2015, 2016-03-07). Web Development Cost / Rate Comparison - Different Types of Custom Web Application Companies. Available: http://www.comentum.com/web-development-cost-rate-comparison.html

  9. A. Mirdha, A. Jain, and K. Shah, “Comparative analysis of open source content management systems,” in Computational Intelligence and Computing Research (ICCIC), 2014 IEEE International Conference on, 2014, pp. 1-4.

    Google Scholar 

  10. E. Spaulding and C. Perry, “Making it personal: Rules for success in product customization,” Bain & Company Publication, 2013.

    Google Scholar 

  11. F. Piller, T. Harzer, C. Ihl, and F. Salvador, “Strategic Capabilities of Mass Customization Based E-Commerce: Construct Development and Empirical Test,” in 2014 47th Hawaii International Conference on System Sciences, 2014, pp. 3255-3264.

    Google Scholar 

  12. J. Martins, R. Gonçalves, T. Oliveira, M. Cota, and F. Branco, “Understanding the determinants of social network sites adoption at firm level: A mixed methodology approach,” Electronic Commerce Research and Applications, vol. 18, pp. 10-26, 2016.

    Google Scholar 

  13. J. Martins, R. Gonçalves, J. Pereira, and M. Cota, “Iberia 2.0: A way to leverage Web 2.0 in organizations,” in Information Systems and Technologies (CISTI), 2012 7th Iberian Conference on, 2012, pp. 1-7.

    Google Scholar 

  14. C. Yoo, Y. Kim, and G. Sanders, “The impact of interactivity of electronic word of mouth systems and E-Quality on decision support in the context of the e-marketplace,” Information & Management, vol. 52, pp. 496-505, 2015.

    Google Scholar 

  15. T. Oliveira and G. Dhillon, “From adoption to routinization of B2B e-Commerce: understanding patterns across Europe,” Journal of Global Information Management (JGIM), vol. 23, pp. 24-43, 2015.

    Google Scholar 

  16. R. Gonçalves, J. Martins, J. Pereira, M. Cota, and F. Branco, “Promoting e-Commerce Software Platforms Adoption as a Means to Overcome Domestic Crises: The Cases of Portugal and Spain Approached from a Focus-Group Perspective,” in Trends and Applications in Software Engineering: Proceedings of the 4th International Conference on Software Process Improvement CIMPS’2015, J. Mejia, M. Munoz, Á. Rocha, and J. Calvo-Manzano, Eds., ed Cham: Springer International Publishing, 2016, pp. 259-269.

    Google Scholar 

  17. Z. Huang and M. Benyoucef, “From e-commerce to social commerce: A close look at design features,” Electronic Commerce Research and Applications, vol. 12, pp. 246-259, 7// 2013.

    Google Scholar 

  18. E. Hartono, C. Holsapple, K. Kim, K. Na, and J. Simpson, “Measuring perceived security in B2C electronic commerce website usage: A respecification and validation,” Decision Support Systems, vol. 62, pp. 11-21, 2014.

    Google Scholar 

  19. Y. Zhang, R. Mukherjee, and B. Soetarman, “Concept extraction and e-commerce applications,” Electronic Commerce Research and Applications, vol. 12, pp. 289-296, 2013.

    Google Scholar 

  20. D. Chaffey, E-business and E-commerce Management: Strategy, Implementation and Practice: Pearson Education, 2007.

    Google Scholar 

  21. F. Trias, “Building CMS-based Web applications using a model-driven approach,” in 2012 Sixth International Conference on Research Challenges in Information Science (RCIS), 2012, pp. 1-6.

    Google Scholar 

  22. A. Kankanhalli, O. Lee, and K. Lim, “Knowledge reuse through electronic repositories: A study in the context of customer service support,” Information & Management, vol. 48, pp. 106-113, 2011.

    Google Scholar 

  23. A. Schlemmer and S. Padovani, “Estudo analítico dos estágios e informações que compõem a compra online,” InfoDesign: Revista Brasileira de Design da Informação, vol. 10, 2013.

    Google Scholar 

  24. C. Kim, W. Tao, N. Shin, and K. Kim, “An empirical study of customers’ perceptions of security and trust in e-payment systems,” Electronic Commerce Research and Applications, vol. 9, pp. 84-95, 2010.

    Google Scholar 

  25. C. Carmona, S. Ramírez-Gallego, F. Torres, E. Bernal, M. del Jesús, and S. García, “Web usage mining to improve the design of an e-commerce website: OrOliveSur. com,” Expert Systems with Applications, vol. 39, pp. 11243-11249, 2012.

    Google Scholar 

  26. L. Deng and M. Poole, “Aesthetic design of e-commerce web pages–Webpage Complexity, Order and preference,” Electronic Commerce Research and Applications, vol. 11, pp. 420-440, 2012.

    Google Scholar 

  27. Prestashop, “Prestashop - Free e-commerce software,” v1.6.1.6 ed, 2016.

    Google Scholar 

  28. P. Jorgensen, Software testing: a craftsman’s approach: CRC press, 2016.

    Google Scholar 

  29. M. Mäntylä, B. Adams, F. Khomh, E. Engström, and K. Petersen, “On rapid releases and software testing: a case study and a semi-systematic literature review,” Empirical Software Engineering, vol. 20, pp. 1384-1425, 2015.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ramiro Gonçalves .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Barreira, J., Martins, J., Gonçalves, R., Branco, F., Cota, M.P. (2017). Analysis, Specification and Design of an e-Commerce Platform That Supports Live Product Customization. In: Mejia, J., Muñoz, M., Rocha, Á., San Feliu, T., Peña, A. (eds) Trends and Applications in Software Engineering. CIMPS 2016. Advances in Intelligent Systems and Computing, vol 537. Springer, Cham. https://doi.org/10.1007/978-3-319-48523-2_25

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-48523-2_25

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-48522-5

  • Online ISBN: 978-3-319-48523-2

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics