Abstract
Ethical discussion in marketing is still in its nascent stage. Marketing Ethics came of age only as late as 1990s. As it is the case with business ethics in general, marketing ethics too is approached from ethical perspectives of virtue, deontology, consequentialism, pragmatism, and also from relativist positions. However, there are extremely few articles published from the perspective of twentieth or twenty-first century philosophy of ethics. One impediment in defining marketing ethics is the difficulty of pointing out the agency responsible for the practice of ethics. Competition, rivalry among the firms, lack of autonomy of the persons at different levels of marketing hierarchy, nature of the products marketed, nature of the persons to whom products are marketed, the profit margin claimed, and everything relating the marketing field does make the agency of a marketing person just a cog in the wheel. Deprived of agency, the hierarchy of marketing hardly lets one with an opportunity to autonomously decide to be ethical. Without one having agency, one is deprived of the ethical choices.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Normative ethics is the branch of philosophical ethics that investigates the set of questions that arise when we think about the question “how ought one act, morally speaking?” Normative ethics is distinct from meta-ethics because it examines standards for the rightness and wrongness of actions, while meta-ethics studies the meaning of moral language and the metaphysics of moral facts. Normative ethics is also distinct from descriptive ethics, as the latter is an empirical investigation of people’s moral beliefs. To put it another way, descriptive ethics rate practice and a career specialization, the field is primarily normative. In academia descriptive approaches are also taken. The range and quantity of business ethical issues reflects the degree to which business is perceived to would be concerned with determining what proportion of people believe that killing is always wrong, while normative ethics is concerned with whether it is correct to hold such a belief. Hence, normative ethics is sometimes said to be prescriptive, rather than descriptive.
However, on certain versions of the meta-ethical view called moral realism, moral facts are both descriptive and prescriptive at the same time. Broadly speaking, normative ethics can be divided into the sub-disciplines of moral theory and applied ethics. In recent years the boundaries between these sub-disciplines have increasingly been dissolving as moral theorists become more interested in applied problems and applied ethics is becoming more profoundly philosophically informed. Traditional moral theories were concerned with finding moral principles which allow one to determine whether an action is right or wrong. Classical theories in this vein include utilitarianism, Kantianism, and some forms of contractarianism. These theories offered an overarching moral principle to which one could appeal in resolving difficult moral decisions.
In the twentieth century, moral theories became more complex and were no longer concerned solely with rightness and wrongness, but were interested in many different kinds of moral status. This trend may have begun in 1930 with W. D. Ross in his book, “The Right and the Good”. Here Ross argues that moral theories cannot say in general whether an action is right or wrong but only whether it tends to be right or wrong according to a certain kind of moral duty such as beneficence, fidelity, or justice (he called this concept of partial rightness prima facie duty). Subsequently, philosophers have questioned whether even prima facie duties can be articulated at a theoretical level, and some philosophers have urged a turn away from general theorizing altogether, while others have defended theory on the grounds that it need not be perfect in order to capture important moral insight. In the middle of the century there was a long hiatus in the development of normative ethics during which philosophers largely turned away from normative questions towards meta-ethics.
Even those philosophers during this period who maintained an interest in prescriptive morality, such as R. M. Hare, attempted to arrive at normative conclusions via meta-ethical reflection. This focus on meta-ethics was in part caused by the intense linguistic turn in analytic philosophy and in part by the pervasiveness of logical positivism. In 1971, John Rawls bucked the trend against normative theory in publishing A Theory of Justice. This work was revolutionary, in part because it paid almost no attention to meta-ethics and instead pursued moral arguments directly. In the wake of A Theory of Justice and other major works of normative theory published in the 1970s, the field has witnessed an extraordinary Renaissance that continues to the present day.
References
Aiken LR (1991) Psychological testing and assessment, 7th edn. Allyn and Bacon, Boston
Black P, Solomon J (1983) Life world and science world: pupils’ ideas about energy. In: Marx G (ed) Entropy in the school: proceedings of the 6th Danube seminar on physics education. Roland Eotvos Physical Society, Budapest, pp 43–55
Borgerson J, Schroeder J (2002) Ethical issues of global marketing: avoiding bad faith in visual representation. Eur J Mark 36(5/6):570–594
Broni G (2010) Ethics in business (in Greek). IuS, Thessaloniki
Carr AZ (1968) Is business bluffing ethical? Harv Bus Rev 46(1):143–153
Carr AZ (1970) Can an executive afford a conscience? Harv Bus Rev 48(4):58–64
Grant RM (1991) The resource-based theory of competitive advantage: implications for strategy formulation. Calif Manag Rev 33:114–135
Harwood S (1996) Business as ethical and business as usual. The Thomson Corporation, Belmont
Jones C, Parker M, Bos R (2005) For business ethics: a critical text. Routledge, London
Kahneman D, Knetsch JL, Thaler RH (1986) Fairness as a constraint on profit seeking: entitlements in the market. Am Econ Rev 76(4):728–741
Kanungo RN, Mendonca M (1996) Ethical dimensions of leadership. Sage, Thousand Oaks
Leandros N (2008) Communication and society: business strategies and the media industry. Kastaniotis, Athens
McWilliams A, Siegel D (2001) Corporate social responsibility and financial performance: correlation or misspecification? Strateg Manag J 21(5):603–609
Murphy PE (2002) Marketing ethics at the millennium: review, reflections and recommendations. In: Bowie NE (ed) Blackwell guide to business ethics. Blackwell, Oxford, pp 165–185
Murphey PE, Laczniak GR et al (2007) An ethical basis for relationship marketing: a virtue ethics perspective. Eur J Mark 41(1&2):37–57
Silver A (2005) Thesis communication public relations strategies in times of crisis and their relations with the media. Case study of accidents at the company S & B Industrial Minerals SA and suspected outbreak of the SARS virus in Emirates Airlines, Technological Educational Institution of Western Macedonia, Department of Public Relations and Communication, Kastoria, Annex Kastoria
Solomon RC (1983) Above the bottom line: an introduction to business ethics. Harcourt Trade Publishers, p 982
Solomon R (1991) Business ethics. In: Singer P (ed) A companion to ethics. Blackwell, Malden, pp 354–365
Solomon RC (1997) It’s good business: ethics and free enterprise for the new millennium. Rowman & Littlefield Publishers, Lanham/Boulder/New York/Oxford
Stark A (1993) What’s wrong with business ethics? Harv Bus Rev 71(3):38–48
Velasquez M (1983) Why corporations are not morally responsible for anything they do. Bus Prof Ethics J 2:1–18
Velentzas I, Broni G (2014) Business ethics, corporate governance, corporate social responsibility. Accounting and Auditing Ethics & Deontology (in Greek), IuS, Thessaloniki
Velentzas I, Broni G (2010a) Business ethics, corporate governance, corporate social responsibility (in Greek). IuS, Thessaloniki
Velentzas I, Broni G (2010b). The corporate governance (in Greek). IuS, Thessaloniki
Velentzas I, Broni G (2010c) Political philosophy and ecomomy, 2nd edn (in Greek). IuS, Thessaloniki
Viswesveran C, Deshpande SP, Milman C (1998) The effect of corporate social responsibility on employee counterproductive behaviour. Cross Cult Manag 5(4):5–12
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this paper
Cite this paper
Broni, G., Velentzas, J., Papapanagos, H. (2017). Marketing Ethics and Communication Strategy in the Case of Enron Fraud. In: Tsounis, N., Vlachvei, A. (eds) Advances in Applied Economic Research. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-48454-9_19
Download citation
DOI: https://doi.org/10.1007/978-3-319-48454-9_19
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-48453-2
Online ISBN: 978-3-319-48454-9
eBook Packages: Economics and FinanceEconomics and Finance (R0)