Skip to main content
SpringerLink
Log in

Responsible Supply Chain Management and Stakeholder Engagement for Corporate Reputation

  • Chapter
  • First Online:
Corporate Sustainability, Social Responsibility and Environmental Management

Abstract

The globalised supply chain is strongly shaping both the production and the consumption of products in different markets as the international markets have been (or are being) liberalised and deregulated. In this light, very often businesses source their materials or products from developing and/or transitioning countries in order to reduce their production and distribution costs. Consequentially, there may be perceived shortcomings in the companies’ procurement of materials and products as well as their supply chain’s regulatory capacity. At the same time, many stakeholders including consumers are increasingly inquiring on the regulation of unwanted economic, social and environmental side-effects of low-cost production. This is a globalisation phenomenon that has triggered new views on the firms’ responsible supply chain management and genuine stakeholder engagement.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Institutional subscriptions

References

  • Andersen, M., & Skjoett-Larsen, T. (2009). Corporate social responsibility in global supply chains. Supply Chain Management: An International Journal, 14(2), 75–86.

    Google Scholar 

  • Ansett, S. (2007). Mind the gap: A journey to sustainable supply chains. Employee Responsibilities and Rights Journal, 19(4), 295–303.

    Google Scholar 

  • Avram, D., & Kahne, S. (2008). Implementing responsible business behavior from a strategic management perspective: Developing a framework for Austrian SMEs. Journal of Business Ethics, 82(2), 463–475.

    Google Scholar 

  • Awaysheh, A., & Klassen, R. D. (2010). The impact of supply chain structure on the use of supplier socially responsible practices. International Journal of Operations & Production Management, 30(12), 1246–1268.

    Google Scholar 

  • Baden, D. A., Harwood, I. A., & Woodward, D. G. (2009). The effect of buyer pressure on suppliers in SMEs to demonstrate CSR practices: An added incentive or counter productive? European Management Journal, 27(6), 429–441.

    Google Scholar 

  • Bagnoli, M., & Watts, S. G. (2003). Selling to socially responsible consumers: Competition and the private provision of public goods. Journal of Economics & Management Strategy, 12(3), 419–445.

    Google Scholar 

  • Baier, C., Hartmann, E., & Moser, R. (2008). Strategic alignment and purchasing efficacy: An exploratory analysis of their impact on financial performance. Journal of Supply Chain Management, 44(4), 36–52.

    Google Scholar 

  • Barrientos, S., & Smith, S. (2007). Do workers benefit from ethical trade? Assessing codes of labour practice in global production systems. Third World Quarterly, 28(4), 713–729.

    Google Scholar 

  • Boyd, D. E., Spekman, R. E., Kamauff, J. W., & Werhane, P. (2007). Corporate social responsibility in global supply chains: A procedural justice perspective. Long Range Planning, 40(3), 341–356.

    Google Scholar 

  • Brammer, S., & Millington, A. (2005). Corporate reputation and philanthropy: An empirical analysis. Journal of Business Ethics, 61(1), 29–44.

    Google Scholar 

  • Burke, R. J. (2011). Corporate reputations: Development, maintenance, change and repair. Corporate Reputation: Managing Opportunities and Threats, 1–43.

    Google Scholar 

  • Buysse, K., & Verbeke, A. (2003). Proactive environmental strategies: A stakeholder management perspective. Strategic Management Journal, 24(5), 453–470.

    Google Scholar 

  • Camilleri, M. A. (2012). Creating shared value through strategic CSR in tourism. PhD Thesis, Edinburgh Research Archive, University of Edinburgh, Edinburgh. https://www.era.lib.ed.ac.uk/handle/1842/6564

  • Carlisle, Y. M., & Faulkner, D. O. (2005). The strategy of reputation. Strategic Change, 14(8), 413–422.

    Google Scholar 

  • Carter, C. R., & Rogers, D. S. (2008). A framework of sustainable supply chain management: Moving toward new theory. International Journal of Physical Distribution & Logistics Management, 38(5), 360–387.

    Google Scholar 

  • Caruana, A. (1997). Corporate reputation: Concept and measurement. Journal of Product & Brand Management, 6(2), 109–118.

    Google Scholar 

  • Caruana, A., & Chircop, S. (2000). Measuring corporate reputation: A case example. Corporate Reputation Review, 3(1), 43–57.

    Google Scholar 

  • Castaldo, S., Perrini, F., Misani, N., & Tencati, A. (2009). The missing link between corporate social responsibility and consumer trust: The case of fair trade products. Journal of Business Ethics, 84(1), 1–15.

    Google Scholar 

  • Ciliberti, F., de Groot, G., de Haan, J., & Pontrandolfo, P. (2009). Codes to coordinate supply chains: SMEs’ experiences with SA8000. Supply Chain Management: An International Journal, 14(2), 117–127.

    Google Scholar 

  • Closs, D. J., Speier, C., & Meacham, N. (2011). Sustainability to support end-to-end value chains: The role of supply chain management. Journal of the Academy of Marketing Science, 39(1), 101–116.

    Google Scholar 

  • Coombs, W. T. (2014). Ongoing crisis communication: Planning, managing, and responding. Malden, MA: Sage Publications.

    Google Scholar 

  • Cousins, P. D. (2005). The alignment of appropriate firm and supply strategies for competitive advantage. International Journal of Operations & Production Management, 25(5), 403–428.

    Google Scholar 

  • Cruz, L. B., & Boehe, D. M. (2008). CSR in the global marketplace: Towards sustainable global value chains. Management Decision, 46(8), 1187–1209.

    Google Scholar 

  • Donaldson, T., & Preston, L. E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implications. Academy of Management Review, 20(1), 65–91.

    Google Scholar 

  • Egels-Zandén, N. (2007). Suppliers’ compliance with MNCs’ codes of conduct: Behind the scenes at Chinese toy suppliers. Journal of Business Ethics, 75(1), 45–62.

    Google Scholar 

  • Ewing, M. T., Windisch, L., & Newton, F. J. (2010). Corporate reputation in the People’s Republic of China: A B2B perspective. Industrial Marketing Management, 39(5), 728–736.

    Google Scholar 

  • Fan, Y. (2005). Ethical branding and corporate reputation. Corporate Communications: An International Journal, 10(4), 341–350.

    Google Scholar 

  • Fawcett, S. E., & Magnan, G. M. (2002). The rhetoric and reality of supply chain integration. International Journal of Physical Distribution & Logistics Management, 32(5), 339–361.

    Google Scholar 

  • Fearne, A., Duffy, R., & Hornibrook, S. (2005). Justice in UK supermarket buyer-supplier relationships: an empirical analysis. International Journal of Retail & Distribution Management, 33(8), 570–582.

    Google Scholar 

  • Ferguson, T. D., Deephouse, D. L., & Ferguson, W. L. (2000). Do strategic groups differ in reputation? Strategic Management Journal, 21(12), 1195–1214.

    Google Scholar 

  • Flanagan, D. J., O’Shaughnessy, K. C., & Palmer, T. B. (2011). Re-assessing the relationship between the fortune reputation data and financial performance: Overwhelming influence or just a part of the puzzle? Corporate Reputation Review, 14(1), 3–14.

    Google Scholar 

  • Fombrun, C., & Shanley, M. (1990). What’s in a name? Reputation building and corporate strategy. Academy of Management Journal, 33(2), 233–258.

    Google Scholar 

  • Fombrun, C. J., Gardberg, N. A., & Sever, J. M. (2000). The Reputation Quotient SM: A multi-stakeholder measure of corporate reputation. Journal of Brand Management, 7(4), 241–255.

    Google Scholar 

  • Freeman, R. E. (1999). Divergent stakeholder theory. Academy of Management Review, 24(2), 233–236.

    Google Scholar 

  • Freeman, R. E., & Reed, D. L. (1983). Stockholders and stakeholders: A new perspective on corporate governance. California Management Review, 25(3), 88–106.

    Google Scholar 

  • Furberg, K., & Schullström, M. (2008). Does it have to be costly to be socially responsible? Industrial Marketing Management, 29(1), 5.

    Google Scholar 

  • Galbraith, C., & Schendel, D. (1983). An empirical analysis of strategy types. Strategic Management Journal, 4(2), 153–173.

    Google Scholar 

  • Gold, S., Seuring, S., & Beske, P. (2010). Sustainable supply chain management and inter-organizational resources: A literature review. Corporate Social Responsibility and Environmental Management, 17(4), 230–245.

    Google Scholar 

  • Gonzalez-Benito, J. (2007). A theory of purchasing’s contribution to business performance. Journal of Operations Management, 25(4), 901–917.

    Google Scholar 

  • Govindan, K., Kaliyan, M., Kannan, D., & Haq, A. N. (2014). Barriers analysis for green supply chain management implementation in Indian industries using analytic hierarchy process. International Journal of Production Economics, 147, 555–568.

    Google Scholar 

  • Gray, E. R., & Balmer, J. M. (1998). Managing corporate image and corporate reputation. Long Range Planning, 31(5), 695–702.

    Google Scholar 

  • Greyser, S. A. (1999). Advancing and enhancing corporate reputation. Corporate Communications: An International Journal, 4(4), 177–181.

    Google Scholar 

  • Gugler, P., & Shi, J. Y. (2009). Corporate social responsibility for developing country multinational corporations: Lost war in pertaining global competitiveness? Journal of Business Ethics, 87(1), 3–24.

    Google Scholar 

  • Harwood, I., & Humby, S. (2008). Embedding corporate responsibility into supply: A snapshot of progress. European Management Journal, 26(3), 166–174.

    Google Scholar 

  • Helm, S., & Salminen, R. T. (2010). Basking in reflected glory: Using customer reference relationships to build reputation in industrial markets. Industrial Marketing Management, 39(5), 737–743.

    Google Scholar 

  • Herbig, P., Milewicz, J., & Golden, J. (1994). A model of reputation building and destruction. Journal of Business Research, 31(1), 23–31.

    Google Scholar 

  • Hoejmose, S., Brammer, S., & Millington, A. (2013). An empirical examination of the relationship between business strategy and socially responsible supply chain management. International Journal of Operations & Production Management, 33(5), 589–621.

    Google Scholar 

  • Hoejmose, S. U., Roehrich, J. K., & Grosvold, J. (2014). Is doing more doing better? The relationship between responsible supply chain management and corporate reputation. Industrial Marketing Management, 43(1), 77–90.

    Google Scholar 

  • Howard-Grenville, J. A., & Hoffman, A. J. (2003). The importance of cultural framing to the success of social initiatives in business. The Academy of Management Executive, 17(2), 70–84.

    Google Scholar 

  • Husted, B. W., & Allen, D. B. (2001, August). Toward a model of corporate social strategy formulation. In Proceedings of the social issues in management division at Academy of Management Conference (pp. 1–35).

    Google Scholar 

  • Husted, B. W., & Allen, D. B. (2007). Corporate social strategy in multinational enterprises: Antecedents and value creation. Journal of Business Ethics, 74(4), 345–361.

    Google Scholar 

  • Jones, B., Temperley, J., & Anderson, L. (2009). Corporate reputation in the era of Web 2.0: The case of Primark. Journal of Marketing Management, 25(9–10), 927–939.

    Google Scholar 

  • Keh, H. T., & Xie, Y. (2009). Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment. Industrial Marketing Management, 38(7), 732–742.

    Google Scholar 

  • Klassen, R. D., & Vereecke, A. (2012). Social issues in supply chains: Capabilities link responsibility, risk (opportunity), and performance. International Journal of Production Economics, 140(1), 103–115.

    Google Scholar 

  • Kleindorfer, P. R., Singhal, K., & Wassenhove, L. N. (2005). Sustainable operations management. Production and Operations Management, 14(4), 482–492.

    Google Scholar 

  • Knudsen, D. (2003). Aligning corporate strategy, procurement strategy and e-procurement tools. International Journal of Physical Distribution & Logistics Management, 33(8), 720–734.

    Google Scholar 

  • Lai, C. S., Chiu, C. J., Yang, C. F., & Pai, D. C. (2010). The effects of corporate social responsibility on brand performance: The mediating effect of industrial brand equity and corporate reputation. Journal of Business Ethics, 95(3), 457–469.

    Google Scholar 

  • Lantos, G. P. (2001). The boundaries of strategic corporate social responsibility. Journal of Consumer Marketing, 18(7), 595–632.

    Google Scholar 

  • Lee, K. H., & Kim, J. W. (2009). Current status of CSR in the realm of supply management: The case of the Korean electronics industry. Supply Chain Management: An International Journal, 14(2), 138–148.

    Google Scholar 

  • Lefevre, C., Pellé, D., Abedi, S., Martinez, R., & Thaler, P. F. (2010). Value of sustainable procurement practices. Collaborative Report from PwC, EcoVadis and INSEAD.

    Google Scholar 

  • Lewis, S. (2003). Reputation and corporate responsibility. Journal of Communication Management, 7(4), 356–366.

    Google Scholar 

  • Lim, S. J., & Phillips, J. (2008). Embedding CSR values: The global footwear industry’s evolving governance structure. Journal of Business Ethics, 81(1), 143–156.

    Google Scholar 

  • Liu, S., Kasturiratne, D., & Moizer, J. (2012). A hub-and-spoke model for multi-dimensional integration of green marketing and sustainable supply chain management. Industrial Marketing Management, 41(4), 581–588.

    Google Scholar 

  • Maignan, I., Ferrell, O. C., & Ferrell, L. (2005). A stakeholder model for implementing social responsibility in marketing. European Journal of Marketing, 39(9/10), 956–977.

    Google Scholar 

  • Markley, M. J., & Davis, L. (2007). Exploring future competitive advantage through sustainable supply chains. International Journal of Physical Distribution & Logistics Management, 37(9), 763–774.

    Google Scholar 

  • McElhaney, K. (2009). A strategic approach to corporate social responsibility. Leader to Leader, 52(1), 30–36.

    Google Scholar 

  • McManus, T. (2008). The business strategy/corporate social responsibility “mash-up”. Journal of Management Development, 27(10), 1066–1085.

    Google Scholar 

  • McWilliams, A., & Siegel, D. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26(1), 117–127.

    Google Scholar 

  • McWilliams, A., Siegel, D. S., & Wright, P. M. (2006). Corporate social responsibility: Strategic implications. Journal of management studies, 43(1), 1–18.

    Google Scholar 

  • Miller, D., & Toulouse, J. M. (1986). Chief executive personality and corporate strategy and structure in small firms. Management Science, 32(11), 1389–1409.

    Google Scholar 

  • Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal, 15(2), 135–152.

    Google Scholar 

  • Mohr, L. A., & Webb, D. J. (2005). The effects of corporate social responsibility and price on consumer responses. Journal of Consumer Affairs, 39(1), 121–147.

    Google Scholar 

  • Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2015). Purchasing and supply chain management. Mason, OH: Cengage Learning.

    Google Scholar 

  • Money, K., Hillenbrand, C., & Downing, S. (2011). Reputation in relationships. In S. Helm, K. Liehr-Gobbers, & C. Storck (Eds.), Reputation management (pp. 75–88). Berlin: Springer.

    Google Scholar 

  • Narasimhan, R., & Carter, J. R. (1998). Linking business unit and material sourcing strategies. Journal of Business Logistics, 19(2), 155.

    Google Scholar 

  • Orlitzky, M., Schmidt, F. L., & Rynes, S. L. (2003). Corporate social and financial performance: A meta-analysis. Organization Studies, 24(3), 403–441.

    Google Scholar 

  • Palazzo, G., & Basu, K. (2007). The ethical backlash of corporate branding. Journal of Business Ethics, 73(4), 333–346.

    Google Scholar 

  • Park, H., & Dickson, M. A. (2008). Engaging in buyer-seller partnership for fair labor management the role of a buyer firm’s strategic emphasis. Clothing and Textiles Research Journal, 26(1), 41–56.

    Google Scholar 

  • Park-Poaps, H., & Rees, K. (2010). Stakeholder forces of socially responsible supply chain management orientation. Journal of Business Ethics, 92(2), 305–322.

    Google Scholar 

  • Pedersen, E. R. (2009). The many and the few: Rounding up the SMEs that manage CSR in the supply chain. Supply Chain Management: An International Journal, 14(2), 109–116.

    Google Scholar 

  • Phillips, R., & Caldwell, C. B. (2005). Value chain responsibility: A farewell to arm’s length. Business and Society Review, 110(4), 345–370.

    Google Scholar 

  • Pickles, J., & Zhu, S. (2013). The California transparency in supply chains act. Retrieved March 12, 2016, from http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2237437

  • Piercy, N. F., & Lane, N. (2009). Corporate social responsibility: Impacts on strategic marketing and customer value. The Marketing Review, 9(4), 335–360.

    Google Scholar 

  • Ponzi, L. J., Fombrun, C. J., & Gardberg, N. A. (2011). RepTrak™ pulse: Conceptualizing and validating a short-form measure of corporate reputation. Corporate Reputation Review, 14(1), 15–35.

    Google Scholar 

  • Porter, M. E. (1986). Competition in global industries. Boston: Harvard Business Press.

    Google Scholar 

  • Porter, M. E., & Kramer, M. R. (2006). Strategy and society: The link between corporate social responsibility and competitive advantage. Harvard Business review, 84(12), 78–92.

    Google Scholar 

  • Power, D. (2005). Supply chain management integration and implementation: A literature review. Supply Chain Management: An International Journal, 10(4), 252–263.

    Google Scholar 

  • Preuss, L. (2001). In dirty chains? Purchasing and greener manufacturing. Journal of Business Ethics, 34(3–4), 345–359.

    Google Scholar 

  • Preuss, L. (2009). Addressing sustainable development through public procurement: The case of local government. Supply Chain Management: An International Journal, 14(3), 213–223.

    Google Scholar 

  • Roberts, S. (2003). Supply chain specific? Understanding the patchy success of ethical sourcing initiatives. Journal of Business Ethics, 44(2–3), 159–170.

    Google Scholar 

  • Russo, A., & Perrini, F. (2010). Investigating stakeholder theory and social capital: CSR in large firms and SMEs. Journal of Business Ethics, 91(2), 207–221.

    Google Scholar 

  • Sarkis, J., Zhu, Q., & Lai, K. H. (2011). An organizational theoretic review of green supply chain management literature. International Journal of Production Economics, 130(1), 1–15.

    Google Scholar 

  • Seuring, S., & Müller, M. (2008). From a literature review to a conceptual framework for sustainable supply chain management. Journal of Cleaner Production, 16(15), 1699–1710.

    Google Scholar 

  • Sharma, A., Iyer, G. R., Mehrotra, A., & Krishnan, R. (2010). Sustainability and business-to-business marketing: A framework and implications. Industrial Marketing Management, 39(2), 330–341.

    Google Scholar 

  • Siegel, D. S., & Vitaliano, D. F. (2007). An empirical analysis of the strategic use of corporate social responsibility. Journal of Economics & Management Strategy, 16(3), 773–792.

    Google Scholar 

  • Siltaoja, M. E. (2006). Value priorities as combining core factors between CSR and reputation–A qualitative study. Journal of Business Ethics, 68(1), 91–111.

    Google Scholar 

  • Simpson, D., Power, D., & Samson, D. (2007). Greening the automotive supply chain: A relationship perspective. International Journal of Operations & Production Management, 27(1), 28–48.

    Google Scholar 

  • Surroca, J., Tribó, J. A., & Waddock, S. (2010). Corporate responsibility and financial performance: The role of intangible resources. Strategic Management Journal, 31(5), 463–490.

    Google Scholar 

  • Tamas, M. (2000). Mismatched strategies: The weak link in the supply chain? Supply Chain Management: An International Journal, 5(4), 171–175.

    Google Scholar 

  • Tate, W. L., Ellram, L. M., & Kirchoff, J. F. (2010). Corporate social responsibility reports: A thematic analysis related to supply chain management. Journal of Supply Chain Management, 46(1), 19–44.

    Google Scholar 

  • Tetrault Sirsly, C. A., & Lamertz, K. (2008). When does a corporate social responsibility initiative provide a first-mover advantage (pp. 343–369). Montreal: Concordia University.

    Google Scholar 

  • Van de Ven, B., & Jeurissen, R. (2005). Competing responsibly. Business Ethics Quarterly, 15(02), 299–317.

    Google Scholar 

  • Walker, H., & Jones, N. (2012). Sustainable supply chain management across the UK private sector. Supply Chain Management: An International Journal, 17(1), 15–28.

    Google Scholar 

  • Walker, H., & Preuss, L. (2008). Fostering sustainability through sourcing from small businesses: Public sector perspectives. Journal of Cleaner Production, 16(15), 1600–1609.

    Google Scholar 

  • Walker, H., Di Sisto, L., & McBain, D. (2008). Drivers and barriers to environmental supply chain management practices: Lessons from the public and private sectors. Journal of Purchasing and Supply Management, 14(1), 69–85.

    Google Scholar 

  • Watts, C. A., Kim, K. Y., & Hahn, C. K. (1995). Linking purchasing to corporate competitive strategy. Journal of Supply Chain Management, 31(2), 2.

    Google Scholar 

  • Weigelt, K., & Camerer, C. (1988). Reputation and corporate strategy: A review of recent theory and applications. Strategic Management Journal, 9(5), 443–454.

    Google Scholar 

  • Weitzner, D., & Darroch, J. (2010). The limits of strategic rationality: Ethics, enterprise risk management, and governance. Journal of Business Ethics, 92(3), 361–372.

    Google Scholar 

  • Winstanley, D., Clark, J., & Leeson, H. (2002). Approaches to child labour in the supply chain. Business Ethics: A European Review, 11(3), 210–223.

    Google Scholar 

  • Xia, Y., Zu, X., & Shi, C. (2015). A profit-driven approach to building a “people-responsible” supply chain. European Journal of Operational Research, 241(2), 348–360.

    Google Scholar 

  • Yawar, S. A., & Seuring, S. (2015). Management of social issues in supply chains: A literature review exploring social issues, actions and performance outcomes. Journal of Business Ethics, 1–23.

    Google Scholar 

  • Yu, X. (2008). Impacts of corporate code of conduct on labor standards: A case study of Reebok’s athletic footwear supplier factory in China. Journal of Business Ethics, 81(3), 513–529.

    Google Scholar 

  • Zhu, Q., Sarkis, J., & Lai, K. H. (2013). Institutional-based antecedents and performance outcomes of internal and external green supply chain management practices. Journal of Purchasing and Supply Management, 19(2), 106–117.

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Corporate Communication, University of Malta, Msida, Malta

    Mark Anthony Camilleri

Authors
  1. Mark Anthony Camilleri
    View author publications

    You can also search for this author in PubMed Google Scholar

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this chapter

Cite this chapter

Camilleri, M.A. (2017). Responsible Supply Chain Management and Stakeholder Engagement for Corporate Reputation. In: Corporate Sustainability, Social Responsibility and Environmental Management. Springer, Cham. https://doi.org/10.1007/978-3-319-46849-5_5

Download citation

Publish with us

Policies and ethics

Search

Navigation