Effective Project Management Using Web-Based System with Integrated Knowledge Base
The project management represents an important approach how to manage goal-oriented collaborative activities effectively in the specified constraints as time, costs and quality. The motivation of the presented work was to design a new web-based system to support a project management with some traditional features and some new ones, e.g. a knowledge base. The target group includes small companies dealing with customer’s orders and tasks distribution between the internal and external staff (e.g. a developer, a graphic designer, a SEO analyst), and use the commission system of remuneration. We proposed our solution based on a detailed analysis of the existing competitive solutions through predefined criteria and identified a list of user requirements collected in a close cooperation with potential customers. The result represents a customised web-based system offering an intuitive and user-friendly user interface with a comprehensive list of features from which the implemented knowledge base stands out. We used the user acceptance testing to verify a satisfaction with the implemented solution. The result was more than 93 % user satisfaction, a knowledge base marked as the most used and beneficial function.
KeywordsProject management Web-based system Knowledge base
This publication is the result of the Project implementation: University Science Park TECHNICOM for Innovation Applications Supported by Knowledge Technology, ITMS: 26220220182, supported by the Research & Development Operational Programme funded by the ERDF (30 %); supported also by the Cultural and Educational Grant Agency of the Ministry of Education and Academy of Science of the Slovak Republic under grant No. 025TUKE-4/2015 (50 %); and by the internal faculty research project no. FEI-2015-2 (20 %).
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