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Intercultural Competence in Organizations pp 49–73Cite as

The Intercultural Competence Models

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Part of the book series: Management for Professionals ((MANAGPROF))

Abstract

As described in the previous chapter, practitioners use different approaches to understand intercultural competence in different facets of organizational lives, including situations of overseas performance, intercultural adjustment, and effective intercultural performance. However, due to a high level of complexity of intercultural situations some theoretical background and knowledge of existing models of intercultural competence is deemed necessary. This chapter describes the foundational dimensions of intercultural competence and presents modes typical models of intercultural competence, including the compositional, relational, behavioral, traits and skills, developmental and causal models. While these models are descriptive and multifaceted, a more integrated model of intercultural competence would be helpful to better examine and understand the intercultural competence phenomenon in multicultural organizations. Hence, this chapter introduces the collaborative intercultural competence model and explains its dimensions and applications.

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Authors and Affiliations

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    Alex Matveev

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  1. Alex Matveev
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Further Reading

Further Reading

  • Arasaratnam, L. A. (June 2006). Further testing of a new model of intercultural communication competence. Communication Research Reports, 23(2), 93–99.

  • Deardorff, D. K. (2011). Assessing intercultural competence. New Directions for Institutional Research: Assessing Complex General Education Student Leaning Outcomes, 149, 65–79. John Wiley & Sons.

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  • Matveev, A. V., & Nelson, P. E. (2004). Cross cultural communication competence and multicultural team performance: Perceptions of American and Russian Managers. International Journal of Cross Cultural Management, 4(2), 253–70.

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Matveev, A. (2017). The Intercultural Competence Models. In: Intercultural Competence in Organizations. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-45701-7_3

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