Thank You Kindly

Abstract

The corporate culture at Nexobank was toxic. Some even described the working environment as “Darwinian”—it was survival of the fittest. Everyone seemed to be out for themselves and teamwork was non-existent. What’s more, greed, bullying, and even plain illegal behavior were rampant. Singularly focused on profits and bonuses, the senior leadership team whittled away at their employees’ self-confidence, health, and sanity. The results were decreased productivity, low morale, serious absenteeism, and a disturbingly high employee turnover. For many, working at the bank had become an emotionally draining experience.