Electronic Participation with a Special Reference to Social Media - A Literature Review

  • Ayman AlarabiatEmail author
  • Delfina Sá Soares
  • Elsa Estevez
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9821)


As a consequence of the interdisciplinary nature of Electronic Participation (e-Participation), current research on the field is fragmented and scattered. The exciting blurry boundaries and the immature identity of the field are making difficult the understanding of the main domain themes being investigated, in particular for “neophytes” researchers. In practice, several e-Participation initiatives often attract a wide audience but face serious limitations regarding involvement of those who attract. Recently, the potential of using social media to address citizens’ involvement deficit has been subject of academic debate. By consulting 44 e-Participation papers, considered highly relevant to the aforementioned challenges, this paper produces a general overview of e-Participation research, particularly through social media. The findings show that the e-Participation field still faces the challenge of identity and strive for gaining wider recognition as an independent research area. Concerning e-Participation through social media which seems to be partly overlooked in the field research, the politicians-citizen’s interaction has dominated scholars’ attention and the adoption of such initiatives sponsored and driven by governments are rarely examine. Based on the findings, several research suggestions, which could play a significant contribution to advance future e-Participation research, are proposed.


Electronic Participation Social media Literature review Electronic government Electronic democracy 


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Copyright information

© IFIP International Federation for Information Processing 2016

Authors and Affiliations

  • Ayman Alarabiat
    • 1
    Email author
  • Delfina Sá Soares
    • 1
    • 2
  • Elsa Estevez
    • 2
    • 3
  1. 1.Department of Information SystemsUniversity of MinhoGuimarãesPortugal
  2. 2.Operating Unit on Policy-Driven Electronic GovernanceUnited Nations UniversityGuimarãesPortugal
  3. 3.Department of Computer Science and EngineeringUniversidad Nacional del SurBahia BlancaArgentina

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