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Educational Impact on Attitudinal Responses of Employees: Banking Industry Perspective

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Green and Lean Management

Part of the book series: Management and Industrial Engineering ((MINEN))

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Abstract

Employer organizations are always concerned for getting maximum output from their employees. They provide a host of stimuli to their staff so that they fetch sound returns, but the give and take relationship is mediated by many factors. One of those is educational background of employees. Present study is an attempt of understanding the factor with reference to a nationalised bank. Employees were segregated in three groups (tenure, stream and highest degree earned) and their responses to organizational stimuli were measured through well-established scales. Analysis of variance was applied after descriptive analysis of data in order to find out significance of difference in responses. Results of the study indicate significant variance in responses amongst the groups. The study concludes that organizational stimuli should also be designed and manipulated according to the educational background of staff members.

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Author information

Authors and Affiliations

  1. Department of Management Studies, Sunbeam College for Women, Varanasi, India

    Anshuman Bhattacharya

  2. Department of Management Studies, Basantidevi Management College, Kolkata, West Bengal, India

    Nilanjan Ray

Authors
  1. Anshuman Bhattacharya
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  2. Nilanjan Ray
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Correspondence to Nilanjan Ray .

Editor information

Editors and Affiliations

  1. Department of Management, University of Minho, Braga, Portugal

    Carolina Machado

  2. Department of Mechanical Engineering, University of Aveiro, Aveiro, Portugal

    J. Paulo Davim

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Bhattacharya, A., Ray, N. (2017). Educational Impact on Attitudinal Responses of Employees: Banking Industry Perspective. In: Machado, C., Davim, J. (eds) Green and Lean Management. Management and Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-44909-8_9

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  • DOI: https://doi.org/10.1007/978-3-319-44909-8_9

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-44907-4

  • Online ISBN: 978-3-319-44909-8

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