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Diagnostic Error in Surgery and Surgical Services

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Surgical Patient Care

Abstract

Surgical diagnostic errors are clinically and financially costly. Efforts to identify, monitor, and reduce the rates of these errors are urgently needed. Diagnostic error may involve various types of overlapping missed opportunities to make a correct and timely diagnosis; a diagnosis may be missed completely, the wrong one may be provided, or diagnosis may be delayed, all of which can lead to harm. Reliable surgical diagnosis and decision-making requires the full participation and engagement of many team members including the patient and their family. More research is needed to identify better metrics to measure and identify these errors. Hospitals and healthcare delivery systems need to significantly reenvision the surgical diagnostic process to achieve higher levels of reliability, patient centeredness, and better financial values.

“You’re on the Island of Conclusions.”

“But how did we get here?” asked Milo.

“You jumped, of course,” explained Canby. “That’s the way most everyone gets here. It’s really quite simple: every time you decide something without having a good reason, you jump to Conclusions whether you like it or not. It’s such an easy trip to make that I’ve been here hundreds of times.”

“But this is such an unpleasant looking place,” Milo remarked.

“Yes, that’s true,” admitted Canby; “it does look much better from a distance.”

—From The Phantom Tollbooth, by Norton Juster

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Graber, M.L., Sanchez, J.A., Barach, P. (2017). Diagnostic Error in Surgery and Surgical Services. In: Sanchez, J., Barach, P., Johnson, J., Jacobs, J. (eds) Surgical Patient Care. Springer, Cham. https://doi.org/10.1007/978-3-319-44010-1_25

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