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Mapping Business-Aligned IT Perspective Patterns: A Practice in Public Service Organization

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Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy

Part of the book series: Springer Proceedings in Business and Economics ((SPBE))

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Abstract

The articulation of business-IT strategic alignment includes its representation as strategic knowledge for organization to shape the best strategic plan. Although the complexity affects generally any organization, special concern is paramount on the business-IT strategic alignment in public service organization as efficiency of its business is fundamental to serve the best to the public. The efficiency is achievable through a well-aligned IT to business strategy. Hence, this study investigates the articulation of the alignment patterns through mapping the business-aligned IT according to public service organization’s strategic domains. The motivation is to identify and analyze the business-IT strategic alignment patterns as a significant factor to support strategic alignment evaluation. The alignment perspective patterns are mapped on a matrix developed from concepts in strategic alignment model. The established perspective patterns are valuable as an influential aspect in the re-strategy effort to increase the effectiveness of the public service performance.

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Acknowledgment

This research was supported by the Young Researchers Grant (Geran Galakan Penyelidik Muda) in Universiti Kebangsaan Malaysia (GGPM-2014-044).

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Authors and Affiliations

  1. Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, Bangi, Selangor, Malaysia

    Dian Indrayani Jambari

  2. Kolej Yayasan Pendidikan Cheras, Kuala Lumpur, Malaysia

    Siti Suhaila Abdul Hamid

Authors
  1. Dian Indrayani Jambari
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  2. Siti Suhaila Abdul Hamid
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Corresponding author

Correspondence to Dian Indrayani Jambari .

Editor information

Editors and Affiliations

  1. Lakehead University, Thunder Bay, Ontario, Canada

    Rachid Benlamri

  2. Mailman School of Public Health, Columbia University, New York, New York, USA

    Michael Sparer

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Jambari, D.I., Hamid, S.S.A. (2017). Mapping Business-Aligned IT Perspective Patterns: A Practice in Public Service Organization. In: Benlamri, R., Sparer, M. (eds) Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-43434-6_9

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