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The Role and Importance of Speech Standards

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Multimodal Interaction with W3C Standards

Abstract

Within only a few years the landscape of speech and DTMF applications changed from being based on proprietary languages to being completely based on speech standards. In that, a role of primary importance was played by W3C Voice Browser Working Group (VBWG). This chapter describes this change, the implications, and highlights the standards created by the W3C VBWG, as well as the benefits that these standards can induce in many other application fields, including multi-modal interfaces.

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Notes

  1. 1.

    All W3C Recommendations include a reference to an Implementation Report document to assess the implementability of the proposed standard. For instance, the VoiceXML 2.0 Implementation Report [44] was very important in showing how to implement a procedure to automate most of the tests.

  2. 2.

    The companies which submitted an Implementation Report [44] for VoiceXML 2.0 were nine: Comverse, Genesys, Loquendo, Motorola, PublicVoiceXML Consortium, Tellme Networks, Vocalocity, VoiceGenie Technologies, and Voxpilot.

  3. 3.

    The XML Schema of VoiceXML 2.0 includes the references to: SRGS 1.0 and SSML 1.0 XML Schemas, see Appendix O of VoiceXML 2.0 specification [7].

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Authors and Affiliations

  1. Department of Enterprise, Nuance Communications, Inc., Torino, Italy

    Paolo Baggia

  2. StandardsPlay, Lilburn, GA, USA

    Daniel C. Burnett

  3. Genesys, Markham, ON, Canada

    Rob Marchand

  4. Avaya Inc., Santa Clara, CA, USA

    Val Matula

Authors
  1. Paolo Baggia
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  2. Daniel C. Burnett
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  3. Rob Marchand
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  4. Val Matula
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Corresponding author

Correspondence to Paolo Baggia .

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Editors and Affiliations

  1. Conversational Technologies, Plymouth Meeting, Pennsylvania, USA

    Deborah A. Dahl

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Baggia, P., Burnett, D.C., Marchand, R., Matula, V. (2017). The Role and Importance of Speech Standards. In: Dahl, D. (eds) Multimodal Interaction with W3C Standards. Springer, Cham. https://doi.org/10.1007/978-3-319-42816-1_2

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  • DOI: https://doi.org/10.1007/978-3-319-42816-1_2

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