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Technology and Behavioral Design in Tourism

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Design Science in Tourism

Part of the book series: Tourism on the Verge ((TV))

Abstract

As information and communication technologies (ICTs) become an integral part of the tourism environments, tourism technologies are designed to generate impacts on tourists’ behavior and transform tourism experiences. Drawing from behaviorism, philosophy of computing, design science and persuasive technology, this chapter provides a theoretical reflection for technology and tourism design by theorizing behavioral design and technological mediation in tourism experiences. It also provides guiding principles to bridge the theories into design practices in for tourism destinations to solve design problems by facilitating behavior change through ICTs. The ultimate goal is for tourism destinations to offer meaningful and memorable tourism experiences for tourists that are advantageous for all stakeholders.

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Author information

Authors and Affiliations

  1. Washington State University, Vancouver, WA, USA

    Iis P. Tussyadiah

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  1. Iis P. Tussyadiah
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Correspondence to Iis P. Tussyadiah .

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Editors and Affiliations

  1. Department of Tourism, Recreation and Sport Management, University of Florida, Gainesville, Florida, USA

    Daniel R. Fesenmaier

  2. Department of Hospitality and Tourism Management, Virginia Polytechnic Institute and State University, Blacksburg, Virginia, USA

    Zheng Xiang

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Tussyadiah, I.P. (2017). Technology and Behavioral Design in Tourism. In: Fesenmaier, D., Xiang, Z. (eds) Design Science in Tourism. Tourism on the Verge. Springer, Cham. https://doi.org/10.1007/978-3-319-42773-7_12

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