Abstract
In 2015, a study was conducted within the program for the improvement of hybrid and distance learning courses developed by the Universidad Rey Juan Carlos, Spain. The purpose was to identify student difficulties that arise throughout the course, identifying possible improvements (regarding the design, interaction, and logic) and obtaining a list of items to be changed to improve students’ overall experience. A/B split testing was used in the development of the research, by means of 10 s judgment tests offering a variation in the distribution of the elements in the interface of two models. Activities were recorded by means of screen and sound capture of the users’ comments explaining the actions they were taking and the reason why they were doing so. The main conclusions are: facilitating recurrent access itineraries, improving tagging, offering documents in a standard and accessible format, differentiating types of content clearly and guaranteeing a single organisational logic for all courses.
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Gertrudix-Barrio, M., Esteban, N., Rajas, M., Redmon, M. (2017). Improvement to the Usability of Hybrid Courses in Degree Programs at URJC Online. In: Kantola, J., Barath, T., Nazir, S., Andre, T. (eds) Advances in Human Factors, Business Management, Training and Education. Advances in Intelligent Systems and Computing, vol 498. Springer, Cham. https://doi.org/10.1007/978-3-319-42070-7_35
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DOI: https://doi.org/10.1007/978-3-319-42070-7_35
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