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A Framework for Human-Agent Social Systems: The Role of Non-technical Factors in Operation Success

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Advances in Human Factors in Robots and Unmanned Systems

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 499))

Abstract

We present a comprehensive framework that identifies a number of factors that impact human-agent team building, including human, agent, and environmental factors. This framework integrates existing empirical work in organization behavior, non-technical training, and human-agent interaction to support successful human-agent operations. We conclude by discussing implications and next steps to evaluate and expand our framework with the aim of guiding future attempts to create efficient human-agent teams and improve mission outcomes.

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Acknowledgments

This work is funded by the Air Force Research Laboratory.

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Authors and Affiliations

  1. Department of Psychology, Yale University, 340 Edwards Street, New Haven, CT, USA

    Monika Lohani, Charlene Stokes, Natalia Dashan, Marissa McCoy, Christopher A. Bailey & Susan E. Rivers

  2. Air Force Research Laboratory, Wright-Patterson Air Force Base, Dayton, OH, 45433, USA

    Charlene Stokes

Authors
  1. Monika Lohani
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  2. Charlene Stokes
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  3. Natalia Dashan
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  4. Marissa McCoy
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  5. Christopher A. Bailey
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  6. Susan E. Rivers
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Corresponding author

Correspondence to Monika Lohani .

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Editors and Affiliations

  1. U.S. Army Research Laboratory, Aberdeen Proving Ground, USA

    Pamela Savage-Knepshield

  2. U.S. Army Research Laboratory, Aberdeen Proving Ground, USA

    Jessie Chen

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Lohani, M., Stokes, C., Dashan, N., McCoy, M., Bailey, C.A., Rivers, S.E. (2017). A Framework for Human-Agent Social Systems: The Role of Non-technical Factors in Operation Success. In: Savage-Knepshield, P., Chen, J. (eds) Advances in Human Factors in Robots and Unmanned Systems. Advances in Intelligent Systems and Computing, vol 499. Springer, Cham. https://doi.org/10.1007/978-3-319-41959-6_12

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  • DOI: https://doi.org/10.1007/978-3-319-41959-6_12

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-41958-9

  • Online ISBN: 978-3-319-41959-6

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