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Ethics in Service Design for Children with Autism and Cognitive Disabilities

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Advances in The Human Side of Service Engineering

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 494))

Abstract

Service design for persons with autism and cognitive disabilities poses ethical challenges with regard to how to best involve these individuals in user participatory design in ways that are sensitive to their abilities and produce useful data. This study will identify a set of best practices for inclusion of persons with cognitive disabilities and autism into the design cycle as part of user participatory design. A case study of the design of creativity workshops for children with cognitive disabilities and autism will be discussed with regard to data collection methods and the ability of that data to inform aspects of the service design process.

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Author information

Authors and Affiliations

  1. California State University, Long Beach, CA, USA

    Debra Satterfield

Authors
  1. Debra Satterfield
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Corresponding author

Correspondence to Debra Satterfield .

Editor information

Editors and Affiliations

  1. University of Central Florida , Orlando, Florida, USA

    Tareq Z. Ahram

  2. University of Central Florida , Orlando, USA

    Waldemar Karwowski

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Satterfield, D. (2017). Ethics in Service Design for Children with Autism and Cognitive Disabilities. In: Ahram, T., Karwowski, W. (eds) Advances in The Human Side of Service Engineering. Advances in Intelligent Systems and Computing, vol 494. Springer, Cham. https://doi.org/10.1007/978-3-319-41947-3_7

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  • DOI: https://doi.org/10.1007/978-3-319-41947-3_7

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-41946-6

  • Online ISBN: 978-3-319-41947-3

  • eBook Packages: EngineeringEngineering (R0)

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