Skip to main content

Usability in the Development of Packaging Design: Complementing the Subjective Evaluation

  • Conference paper
  • First Online:
Advances in Ergonomics Modeling, Usability & Special Populations

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 486))

Abstract

Nine different consumable products were evaluated: two packaging that already existed in the market; and nine prototypes developed as alternatives to those existing packaging. An SD protocol was applied with ten pairs of antagonistic adjectives; and a SUS protocol, with ten sentences for such products. Videos that showed the use process of each package and prototype were recorded. After watching the videos, participants answered the SD and SUS protocols. Results showed that the evaluation technique by SD and SUS, through videos, proved to be relevant. The prototypes that met aesthetic and functional requirements, and sought to minimize ergonomic issues, obtained expressive positive evaluations in both the SD and SUS protocols.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Winder, B., Ridgway, K., Nelson, A., Baldwin, J.: Food and drink packaging: who is complaining and who should be complaining. Appl. Ergon. 33, 433–438 (2002)

    Article  Google Scholar 

  2. Spitler, V., Millis, A., Marcey, N., O’Brien, C.: Hazard Screening Report: Packaging and Containers for Household Products. Consumer Product Safety Commission, Washington (2005)

    Google Scholar 

  3. Zunjic, A.: Ergonomics of packaging. In: Karwowski, W., Soares, M.M., Stanton, N.A. (eds.) Human Factors and Ergonomics in Consumer Product Design: Uses and Applications, pp. 101–123. CRC Press, Boca Raton (2011)

    Chapter  Google Scholar 

  4. Bonfim, G.H.C., Paschoarelli, L.C.: Visualization and comprehension of opening instructions in child resistant packaging. Procedia Manufact. 3, 6153–6160 (2015)

    Article  Google Scholar 

  5. Bonfim, G.H.C., Paschoarelli, L.C.: Comparison Between two child-resistant packages (CRPs) through a usability test with elderly people. In: Soares, M., Rebelo, F. (eds.) Advances in Ergonomics In Design, Usability & Special Populations Part III, vol. 18, pp. 438–448. AHFE Conference, Louisville (2014)

    Google Scholar 

  6. Brooke, J.: SUS: a “quick and dirty” usability scale. In: Jordan, P.W., Thomas, B., Weerdmeester, B.A., McClelland, A.L. (eds.) Usability Evaluation in Industry, pp. 189–194. Taylor and Francis, London (1996)

    Google Scholar 

  7. Tullis, T., Albert, W.: Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Morgan Kaufman, Burlington (2008)

    Google Scholar 

  8. Alcoforado Neto, M.G., Paschoarelli, L.C., Silva, J.C.P.: Prototype-centered design: for better interactive design process. In: Soares, M., Rebelo, F. (eds.) Advances in Ergonomics In Design, Usability & Special Populations, vol. 17, pp. 474–485. AHFE Conference, Louisville (2014)

    Google Scholar 

  9. Campos, L.F.A., Lanutti, J.N.L., Mattos, L.M., Inokuti, É.S., Paschoarelli, L.C.: Perception of products by different levels of interaction: a study with pruning shears. In: Soares, M., Rebelo, F. (eds.) Advances in Usability Evaluation Part I, vol. 1, pp. 399–408. CRC Press, Boca Raton (2012)

    Google Scholar 

  10. Campos, L.F.A., Paschoarelli, L.C.: Usabilidade percebida, inerente, aparente e experimentada: abordagens para o ergodesign. In: 13th Ergodesign and 13th USIHC. UFJF, Juiz de Fora (2013)

    Google Scholar 

  11. Lanutti, J.N.L., Campos, L.F.A., Pereira, D.D., Mattos, L.M., Inokuti, E.S., Paschoarelli, L.C.: Aesthetic and symbolic aspects versus usability: evaluation of daily use product—lemon squeezer. In: Soares, M., Rebelo, F. (eds.) Advances in Usability Evaluation, vol. 2, pp. 517–526. CRC Press, São Francisco (2012)

    Google Scholar 

  12. Lanutti, J.N.L., Medola, F.O., Gonçalves, D.D., Da Silva, L.M., Nicholl, A.R.J., Paschoarelli, L.C.: The significance of manual wheelchairs: a comparative study on male and female users. Procedia Manufact. 3, 6079–6085 (2015)

    Article  Google Scholar 

Download references

Acknowledgments

The authors would like to thank FAPESP (São Paulo Research Foundation, Process N.2014/23953-6), CNPq (National Council for Scientific and Technological Development, Process N. 309290/2013-9).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Gabriel Bonfim .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing Switzerland

About this paper

Cite this paper

Bonfim, G., Medola, F., Paschoarelli, L. (2017). Usability in the Development of Packaging Design: Complementing the Subjective Evaluation. In: Soares, M., Falcão, C., Ahram, T. (eds) Advances in Ergonomics Modeling, Usability & Special Populations. Advances in Intelligent Systems and Computing, vol 486. Springer, Cham. https://doi.org/10.1007/978-3-319-41685-4_7

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-41685-4_7

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-41684-7

  • Online ISBN: 978-3-319-41685-4

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics