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Evaluating Usability of a Battery Swap Station for Electric Two Wheelers

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Advances in Ergonomics Modeling, Usability & Special Populations

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 486))

Abstract

This study aims to elicit individuals’ perceived quality of use for the battery swap station (BSS). An experiment was conducted with a sample of 92 participants who had experienced a battery swapping service, operation procedure, and filled out a usability evaluation questionnaire for eliciting their agreement of learnability, efficiency, memorability, errors, and satisfaction. The results showed that the average operation time was approximately 2.32 min. 33 errors had been made by the 92 participants. Also, most of participants agreed with the quality of use for the proposed BSS, especially for the learnability, efficiency, and satisfaction. However, memorability and errors were important issues to be improved for the proposed BSS and should be investigated further.

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Acknowledgments

The author would like to express her gratitude to Taiwan Electric Scooter Development Association for setting up exhibitions for this study and Environmental Protection Administration of Taiwan for the funding under the grant number EPA-102-FA13-03A291.

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Authors and Affiliations

  1. Marketing and Distribution Management, Oriental Institute of Technology, Pan-Chiao, 22061, Taiwan, ROC

    Fei-Hui Huang

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  1. Fei-Hui Huang
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Correspondence to Fei-Hui Huang .

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Editors and Affiliations

  1. Rua Antonio Valdevino da Costa, 280, Federal University of Pernambuco, Recife, Brazil

    Marcelo Soares

  2. RuaVisconde de Jequitinhonha, Catholic University of Pernambuco, Recife, Brazil

    Christianne Falcão

  3. University of Central Florida, Orlando, Florida, USA

    Tareq Z. Ahram

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Huang, FH. (2017). Evaluating Usability of a Battery Swap Station for Electric Two Wheelers. In: Soares, M., Falcão, C., Ahram, T. (eds) Advances in Ergonomics Modeling, Usability & Special Populations. Advances in Intelligent Systems and Computing, vol 486. Springer, Cham. https://doi.org/10.1007/978-3-319-41685-4_28

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  • DOI: https://doi.org/10.1007/978-3-319-41685-4_28

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-41684-7

  • Online ISBN: 978-3-319-41685-4

  • eBook Packages: EngineeringEngineering (R0)

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