Abstract
Service delivery is the direct counterpart of service provisioning: they represent together a customer to provider relationship. How operational applications can be specified in terms of requirements and consequently provisioned as communication services was discussed in the previous part. The present part describes how these specified services can be delivered with the required qualities by a telecom service provider, and in particular, by the utility’s in-house telecom infrastructure, staff, and processes.
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© 2017 Springer International Publishing Switzerland
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Samitier, C. (2017). Introduction on Service Delivery. In: Samitier, C. (eds) Utility Communication Networks and Services. CIGRE Green Books(). Springer, Cham. https://doi.org/10.1007/978-3-319-40283-3_12
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DOI: https://doi.org/10.1007/978-3-319-40283-3_12
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Publisher Name: Springer, Cham
Print ISBN: 978-3-319-40282-6
Online ISBN: 978-3-319-40283-3
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