Service Design Strategies for Long-Term Effects that Individual Moments Have on the Whole: A Case Study of “Persephone”

  • Muqing NiuEmail author
  • Linong DaiEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9741)


The essay targets at exploring the strategies on service design for promoting the long-term effects that generated by every individual moment through probing into design strategies of every single part of the real-time user experiences of an aftermath rescue service system “Persephone”.


Group effect Long-term effect Group consciousness Persephone Service design User experience 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.Shanghai Jiaotong UniversityShanghaiPeople’s Republic of China

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