Advertisement

Building Rapport, Empathy, and Mindfulness in Coaching

  • Arun Kohli
Chapter
Part of the Management for Professionals book series (MANAGPROF)

Abstract

A client, before beginning coaching with me, asked me an interesting question: ‘what if you are unable to create a rapport with me?’ In coaching, the ability of a coach stems from the method followed: it is not left to chance to allow any place for a ‘what if’ question. If a coach follows a methodical procedure then there is no question that he cannot create a rapport or build an environment of confidentiality in which the client can explore her own issues and find her own solution. Empathy is a word that is very commonly used in a coaching context, it is also easily understood by everyone, and everyone can also explain it in simple terms: ‘to be able feel how it is to be in another’s shoes’. How you generate empathy is an important question in coaching and it is possible to do it methodically. A methodology that is comprehensible and applicable by anyone for the benefit of the client is what makes coaching effective.

Keywords

Active Listening Rapport Building Good Rapport Critical Incident Technique Reflective Listening 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. Kahneman, D. (2013). Thinking fast and slow. New York: Farrar, Straus and Giroux.Google Scholar
  2. Kelly, G. (1963). A theory of personality. New York: Norton.Google Scholar
  3. Rossi, P. H., & Berk, R. A. (1985). Varieties of normative consensus. American Sociological Review, 50, 333–347.CrossRefGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Arun Kohli
    • 1
  1. 1.LondonUK

Personalised recommendations