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Digital Personal Assistant for Cognitive Cities: A Paper Prototype

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Towards Cognitive Cities

Part of the book series: Studies in Systems, Decision and Control ((SSDC,volume 63))

Abstract

This chapter presents an evaluation and initial testing of a meta-application (meta-app) for enhanced communication and improved interaction (e.g., appointment scheduling) between stakeholders (e.g., citizens) in cognitive cities. The underlying theoretical models as well as the paper prototype are presented to ensure the comprehensibility of the user interface. This paper prototype of the meta-app was evaluated through interviews with various experts in different fields (e.g., a strategic consultant, a small and medium-sized enterprises cofounder in the field of online marketing, an IT project leader, and an innovation manager). The results and implications of the evaluation show that the idea behind this meta-app has the potential to improve the living standards of citizens and to lead to a next step in the realization and maturity of the meta-app. The meta-app helps citizens more effectively manage their time and organize their personal schedules and thus allows them to have more leisure time and take full advantage of it to ensure a good work-life balance to enable them to be the most efficient and productive during their working time.

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Notes

  1. 1.

    http://www.waze.com.

  2. 2.

    http://snips.net/.

  3. 3.

    http://www.google.com/landing/now/.

  4. 4.

    www.ibm.com/smarterplanet/us/en/ibmwatson.

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Acknowledgments

We would like to thank all of the experts who were willing to participate in the evaluation. Their feedback, based on their working experiences and knowledge, was helpful and without their participation, the improvement of the paper prototyping would not have been possible. We would also like to thank Sara D’Onofrio and Noémie Zurlinden, without whom the realization of this chapter would not have been possible. Additionally, we would like to thank the participants of the smart city project seminar (in collaboration with Accenture at the University of Bern) for their valuable insights.

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Authors and Affiliations

  1. Institute of Information Systems, University of Bern, Bern, Switzerland

    Patrick Kaltenrieder & Edy Portmann

  2. Department of Computer Engineering, Technological Education Institute of Central Greece, Lamia, Greece

    Elpiniki Papageorgiou

Authors
  1. Patrick Kaltenrieder
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  2. Elpiniki Papageorgiou
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  3. Edy Portmann
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Correspondence to Patrick Kaltenrieder .

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Editors and Affiliations

  1. Institute of Information Systems (IWI), Universität Bern, Bern, Switzerland

    Edy Portmann

  2. Institute of Technology & Public Policy, École Polytechnique Fédérale de Lausanne, Lausanne, Switzerland

    Matthias Finger

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Kaltenrieder, P., Papageorgiou, E., Portmann, E. (2016). Digital Personal Assistant for Cognitive Cities: A Paper Prototype. In: Portmann, E., Finger, M. (eds) Towards Cognitive Cities. Studies in Systems, Decision and Control, vol 63. Springer, Cham. https://doi.org/10.1007/978-3-319-33798-2_6

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  • DOI: https://doi.org/10.1007/978-3-319-33798-2_6

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  • Online ISBN: 978-3-319-33798-2

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