Abstract
This chapter focuses on private sector models of content regulation. It argues that the legal need and external pressure for content regulation creates a demand for norm-creation within many Internet companies. Particularly, as Internet companies operate in many international jurisdictions with frequently conflicting legal norms, companies are constantly responding to multiple regulatory demands. In order to explore this logic in greater detail, three cases were selected as they demonstrate crucial cases in the evolution of the private sector model of Internet content regulation: AOL, Google & Facebook.
Parts of this chapter have been published as Wagner, Ben. 2013. “Governing Internet Expression: how public and private regulation shape expression governance.” Journal of Information Technology & Politics 10(3) and as Wagner, Ben. 2013. “The Politics of Internet Filtering: The United Kingdom and Germany in a comparative perspective.” Politics 33(4).
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Of course there were other important online communities before AOL, most notably perhaps ‘The Well.’ For further details see Turner, F. (2010). From Counterculture to Cyberculture: Stewart Brand, the Whole Earth Network, and the Rise of Digital Utopianism (p. 354). University of Chicago Press.
- 2.
Unless otherwise stated, all quotes in the following section are from former or current Google employees. For further information on these sources see the list of Additional Sources and Interviews at the end of this book.
- 3.
Figure 5.1 was developed by the author.
- 4.
This is based on interviews with individuals familiar with the matter and Helft (2010).
- 5.
Figure 5.2 was developed by the author.
Bibliography
AOL. 2003. AOL community policies. Retrieved February 9, 2012 http://legal.web.aol.com/aol/aolpol/comguide.html.
Banks, J. 2010. Regulating hate speech online. International Review of Law, Computers and Technology. 24(3): 233–239.
Barzilai-Nahon, Karine. 2008. Toward a theory of network gatekeeping: A framework for exploring information control. Journal of the American Society for Information Science and Technology 59(9): 1493–1512.
Bennett, Brian. 2010. YouTube is letting users decide on terrorism-related videos. Los Angeles Times. Retrieved February 11, 2012 http://articles.latimes.com/2010/dec/12/nation/la-na-youtube-terror-20101213.
Bethge, Philip. 2012. Fischer Im Datenozean. DER SPIEGEL. Retrieved February 13, 2012 http://www.spiegel.de/spiegel/print/d-83422553.html.
Birnhack, Michael, and Niva Elkin-Koren. 2003. The invisible handshake: The reemergence of the state in the digital environment. Virginia Journal of Law and Technology 8: 6.
Blumberg, Rae Lesser. 1984. A general theory of gender stratification. Sociological Theory 2: 23–101.
Boli, John, and George M. Thomas. 1997. World culture in the world polity: A century of international non-governmental organization. American Sociological Review 62(2): 171–190.
Bosavage, Jennifer. 2006. The rise and fall (And Rise?) of AOL. Informationweek. Retrieved February 9, 2012 http://www.informationweek.com/news/193104723?pgno=2.
Boyd, Danah M., and Nicole B. Ellison. 2008. Social network sites: Definition, history, and scholarship, ed. Danah M Boyd and Nicole B Ellison. Journal of Computer-Mediated Communication 13(1): 210–230.
Boyd, Danah, Eszter Hargittai, Jason Schultz, and John Palfrey. 2011. Why parents help their children lie to Facebook about age: Unintended consequences of the ‘Children’s online privacy protection act’. First Monday 16(11).
Cafaggi, Fabrizio. 2011. New foundations of transnational private regulation. Journal of Law and Society 38(1): 20–49.
Carr, Nicholas. 2008. The big switch: Rewiring the world, from Edison to Google, 1st ed. New York: W.W. Norton & Co.
Chen, Yun, Flora S. Tsai, and Kap Luk Chan. 2008. Machine learning techniques for business blog search and mining. Expert Systems with Applications 35(3): 581–590.
Cleverdon, Cyril W. 1972. On the inverse relationship of recall and precision. Journal of Documentation 28(3): 195–201.
de Groat, Greta. 2002. Perspectives on the Web and Google. Journal of Internet Cataloging 5(1): 17–28.
Enders, A., H. Hungenberg, H.P. Denker, and S. Mauch. 2008. The long tail of social networking. Revenue models of social networking sites. European Management Journal 26(3): 199–211.
Erica, Newland, Caroline Nolan, Cynthia Wong, and Jillian C. York. 2011. Account deactivation and content removal: Guiding principles and practices for companies and users. Boston.
Frynas, J.G., Kamel Mellahi, and G.A. Pigman. 2006. First mover advantages in international business and firm-specific political resources. Strategic Management Journal 27(4): 321–345.
Greenstein, Shane. 2002. The evolving structure of commercial internet markets. In Understanding the digital economy: Data, tools, and research, ed. Erik Brynjolfsson and Brian Kahin. Cambridge: MIT Press.
Hazlett, Thomas, and David W. Sosa. 1997. Chilling the Internet?: Lessons from FCC regulation of radio broadcasting, Policy ana. Washington, DC: Cato Institute.
Helft, Miguel. 2010. Facebook wrestles with free speech and civility. New York Times. Retrieved February 19, 2011 http://www.nytimes.com/2010/12/13/technology/13facebook.html.
Hoboken, JVJ van. 2012. Search engine freedom: On the implications of the right to freedom of expression for the legal governance of web search engines. University of Amsterdam (UvA).
Kierkegaard, Sylvia. 2011. To block or not to block – European child porno law in question. Computer Law and Security Review 27(6): 573–584.
Kiss, Jemima. 2012. Facebook hits 1 Billion users a month. The Guardian. Retrieved October 8, 2012 http://www.guardian.co.uk/technology/2012/oct/04/facebook-hits-billion-users-a-month.
Knox, Richard A. 1995. Women go on line to Decry Ban on ‘breast’. Boston Globe, December 1.
Labovitz, Craig. 2010. How big is Google? Arbor Networks Security Blog. Retrieved February 9, 2012 http://ddos.arbornetworks.com/2010/03/how-big-is-google/.
Lessig, Lawrence. 1999. Code and other laws of cyberspace. New York: Basic Books.
Levin, Josh. 2012. Facebook’s IPO filing reveals how Zuckerberg and his employees talk. Slate Magazine. Retrieved February 11, 2012 http://www.slate.com/blogs/browbeat/2012/02/01/facebook_s_ipo_filing_reveals_how_zuckerberg_and_his_employees_talk.html.
MacKinnon, Rebecca. 2012. Consent of the networked: The world-wide struggle for internet freedom. New York: Basic Books.
Marsden, Christopher T. 2008. Beyond Europe: The internet, regulation, and multistakeholder governance – Representing the consumer interest? Journal of Consumer Policy 31(1): 115–132.
McCracken, Harry. 2010. A history of AOL, as told in its own old press releases. Technologizer. Retrieved February 9, 2012 http://technologizer.com/2010/05/24/aol-anniversary/.
McIntyre, T.J. 2012. Child abuse images and cleanfeeds: Assessing internet blocking systems. In Research handbook on governance of the internet, ed. Ian Brown. Cheltenham: Edward Elgar.
Mueller, Philipp. 2011. Offene Staatskunst – Strategie Für Eine Vernetzte Welt. In Arbeitskreis Internet Governance. Munich, Germany: Münchner Centrum für Governance-Forschung (MCG).
Osborne, David, and Ted Gaebler. 1992. Reinventing government: How the entrepreneurial spirit is transforming the public sector. New York: Plume Book.
Phillips, Sarah. 2007. A brief history of Facebook | Technology | The Guardian. The Guardian. Retrieved February 11, 2012 http://www.guardian.co.uk/technology/2007/jul/25/media.newmedia.
Pollock, Rufus. 2009. Is Google the next Microsoft?: Competition, welfare and regulation in internet search. Cambridge: University of Cambridge Faculty of Economics.
Raghavan, Vijay, Peter Bollmann, and Gwang S. Jung. 1989. A critical investigation of recall and precision as measures of retrieval system performance. ACM Transactions on Information Systems 7(3): 205–229.
Rappa, M. 2004. The utility business model and the future of computing services. IBM Systems Journal 43(1): 32–42.
Rheingold, Howard. 2000. The virtual community: Homesteading on the electronic frontier. Cambridge, MA: MIT Press.
Robert, Hof. 2012. Poof! $1 Billion slashed from 2012 Facebook revenue forecast – Forbes. Forbes. Retrieved October 8, 2012 http://www.forbes.com/sites/roberthof/2012/08/30/poof-1-billion-slashed-from-2012-facebook-revenue-forecast/.
Rosen, Jeffrey. 2013. Free speech on the internet: Silicon Valley is making the rules. New Republic. Retrieved May 9, 2013 http://www.newrepublic.com/article/113045/free-speech-internet-silicon-valley-making-rules#.
Ruder, Thomas, Gary M. Hatch, Garyfalia Ampanozi, Michael J. Thali, and Nadja Fischer. 2011. Suicide announcement on Facebook. Crisis: The Journal of Crisis Intervention and Suicide Prevention 32(5): 280–282.
Soghoian, Christopher. 2010. An end to privacy theater: Exposing and discouraging corporate disclosure of user data to the government. Minnesota Journal of Law, Science & Technology, Forthcoming. 12(1): 191.
Sunstein, Cass. 2007. Republic.com 2.0. Princeton: Princeton University Press.
Swisher, Kara. 1998. AOL.COM: How Steve case beat Bill Gates, nailed the netheads, and made millions in the war for the Web, 1st ed. New York: Times Books.
Tambini, Damian, Danilo Leonardi, and Christopher T. Marsden. 2008. Codifying cyberspace : Communications self-regulation in the age of internet convergence. London/New York: Routledge.
Turner, Fred. 2010. From counterculture to cyberculture: Stewart Brand, the whole earth network, and the rise of digital utopianism. Chicago: University of Chicago Press.
Vasile, James. 2011. Presentation of the FreedomBox. In Elevate 2011 – Music, Arts and Political Discourse. Graz, Austria: Verein zur Förderung des gesellschaftspolitischen und kulturellen Austausches.
Waddington, P. 1994. Liberty and order: Public order policing in a capital city. London: UCL Press.
Wagner, Ben. 2012. Push-button-autocracy in Tunisia: Analysing the role of internet infrastructure, institutions and international markets in creating a Tunisian censorship regime. Telecommunications Policy 36(6): 484–492.
Webster, Stephen C. 2012. Low-Wage Facebook contractor leaks secret censorship list | the raw story. Retrieved October 8, 2012 http://www.rawstory.com/rs/2012/02/22/low-wage-facebook-contractor-leaks-secret-censorship-list/.
Williams, Christopher. 2009. Facebook battles attack by child protection chief. The Register. Retrieved February 10, 2012 http://www.theregister.co.uk/2009/11/18/ceop_button/.
Wu, Tim. 2010. The master switch: The rise and fall of information empires, 1st ed. New York: Knopf.
York, Jillian C. 2010. Policing content in the quasi-public sphere. Boston: Open Net Initiative Bulletin. Berkman Center. Harvard University.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Wagner, B. (2016). The Private Sector and Content Regulation: The Margin of Permissible Expression. In: Global Free Expression - Governing the Boundaries of Internet Content. Law, Governance and Technology Series, vol 28. Springer, Cham. https://doi.org/10.1007/978-3-319-33513-1_5
Download citation
DOI: https://doi.org/10.1007/978-3-319-33513-1_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-33511-7
Online ISBN: 978-3-319-33513-1
eBook Packages: Law and CriminologyLaw and Criminology (R0)