Skip to main content

How to Teach Error Disclosure to Students and Residents

  • Chapter
  • First Online:
Handbook of Clinical Teaching

Abstract

A key skill for educators is preparing the next generation of physicians for more transparent and empathetic discussions about errors. Errors are common in healthcare, and many result in patient injury or death. Disclosure conversations should be planned in advance to cover the essential content areas. Here, we focus on instructing and involving trainees in disclosure of actual errors occurring in the course of care, but also encourage using this approach in simulation and didactic settings.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 79.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 99.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Gallagher TH. A 62-year-old woman with skin cancer who experienced wrong-site surgery: review of medical error. JAMA. 2009;302:669–77.

    Article  CAS  PubMed  Google Scholar 

  2. White AA, Gallagher TH, Krauss MJ, Garbutt J, Waterman AD, Dunagan WC, et al. The attitudes and experiences of trainees regarding disclosing medical errors to patients. Acad Med. 2008;83:250–6.

    Article  PubMed  Google Scholar 

  3. Wu A, Folkman S, McPhee S, Lo B. How house officers cope with their mistakes. West J Med. 1993;159:565.

    CAS  PubMed  PubMed Central  Google Scholar 

  4. Marx D. Patient safety and the “just culture”: a primer for health care executives. New York: Columbia University; 2001.

    Google Scholar 

  5. Gallagher TH, Waterman AD, Garbutt JM, Kapp JM, Chan DK, Dunagan WC, et al. US and Canadian physicians’ attitudes and experiences regarding disclosing errors to patients. Arch Intern Med. 2006;166:1605–11.

    Article  PubMed  Google Scholar 

  6. Martinez W, Hickson G, Miller B, Doukas D, Buckley J, Song J, et al. Role-modeling and medical error disclosure: a national survey of trainees. Acad Med. 2014;89(3):482–9.

    Article  PubMed  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Andrew A. White MD .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this chapter

Cite this chapter

White, A.A., Gallagher, T.H. (2016). How to Teach Error Disclosure to Students and Residents. In: Mookherjee, S., Cosgrove, E. (eds) Handbook of Clinical Teaching. Springer, Cham. https://doi.org/10.1007/978-3-319-33193-5_23

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-33193-5_23

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-33191-1

  • Online ISBN: 978-3-319-33193-5

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics