Abstract
Creating a sense of urgency for the need to change is the first step in the process of reorienting a team or organization. However, such a step is often not easy to make. De Caluwé and Vermaak (2003) address the struggle between internal forces for continuing the old, familiar routines and structures and the forces that champion renewal. In their view the main source of this struggle lies in the informal organization. They use the metaphor of the iceberg to highlight that this informal organization is almost completely hidden, as only a small part is visible above the surface. The visible part literally is ‘the tip of the iceberg”.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
The author developed a training course for SCM-Organization together with Anne-Marie Benschop. Information about this and other SCM- and DST-training courses can be found on the webiste of the Dutch SCM-Association: www.zkmvereniging.nl
References
Argyris, C. (2004) Double-loop learning and organizational change: Facilitating transformational change. In: J. J. Boonstra (Ed.), Dynamics of organizational change and learning (pp. 389–401). Chichester, UK: Wiley.
Boonstra, J. J. (2004). Conclusion, some reflections and perspectives on organizing, changing and learning. In: J. J. Boonstra (Ed.), Dynamics of organizational change and learning (pp. 447–475). Chichester: Wiley.
Carter, A., & Hawkins, P. (2013). Team coaching. In J. Passmore, D. B. Peterson, & T. Freire (Eds.), The Wiley-Blackwell handbook of the psychology of coaching and mentoring (pp. 175–194). Oxford, UK: Wiley.
Cooperrider, D., Whitney, D., & Stavros, J. (2008). The appreciative inquiry handbook: for leaders of change. San Francisco: Berrett-Koehler.
Cummings, Th. (2004). Organization development and change; Foundations and applications. In: Boonstra, J. J. (Ed.), Dynamics of organizational change and learning (pp. 25–42). Chichester, UK: Wiley.
De Caluwé, L., & Vermaak, H. (2003). Learning to change: A guide for organizational change agents. Thousand Oaks, CA: Sage.
De Caluwé, L., & Vermaak, H. (2004) Thinking about change in different colours; multiplicity in change processes. In: J. J. Boonstra (Ed.), Dynamics of organizational change and learning (pp. 197–226). Chichester, UK: Wiley.
De Geus, A. (1997). The living company; habits for survival in a turbulent business environment. Boston: Harvard Business School Press.
Epstein, S., & O’Brien, E. J. (1985). The person-situation debate in historical and current perspective. Psychological Bulletin, 98, 513–537.
Fleeson, W., & Noftle, E. E. (2009). The end of the person-situation debate: An emerging synthesis in the answer tot he consistency question. Social and Personality Compass, 2, 1667–1684.
Gabriel, Y. (2000). Storytelling in organizations: Facts, fictions and fantasies. London: Oxford University Press.
Hafsi, T., & Turgut, G. (2013). Boardroom diversity and its effect on social performance: Conceptualization and empirical evidence. Journal of Business Ethics, 112, 463–479.
Hall, C. S., & Lindzey, G. (1970). Theories of personality. New York: Wiley.
Hermans, H. J. M. (2014) Self as a society of I-positions: A dialogical approach to counseling. Journal of Humanistic Counseling, 53, 134–159.
Hermans, H. J. M. (2001). The dialogical self: Toward a theory of personal and cultural positioning. Culture & Psychology, 7, 243–281.
Hermans, H. J. M., & Dimaggio, G. (2007). Self, identity, and globalization in times of uncertainty: A dialogical analysis. Review of General Psychology, 11, 31–61.
Hermans, H. J. M., & Giesser, T. (Eds.). (2012). Handbook of dialogical self theory. Cambridge, UK: Cambridge University Press.
Hermans, H. J. M., & Hermans-Jansen, E. (1995). Self-narratives. The construction of meaning in psychotherapy. New York/London: The Guilford Press.
Hermans, H. J. M., & Hermans-Konopka, A. (2010). Dialogical self theory: Positioning and counter-positioning in a globalizing society. New York: Cambridge University Press.
Hermans, H. J. M., & Kempen, H. J. G. (1993). The dialogical self, Meaning as movement. San Diego, CA: Academic Press.
Hermans, H. J. M., & Poulie, M. F. (2000). Talent and self-narrative: The survival of an underachieving adolesecent. In F. M. van Lieshout & P. G. Heymans (Eds.), Developing talent across the lifespan (pp. 277–298). Hove, UK: Psychology Press Ltd.
Hermans, H. J. M., Kempen, H. J. G., & Van Loon, R. J. P. (1991). The dialogical self: Beyond individualism and rationalism. American Psychologist, 47, 23–33.
Hosking, D. M. (2004). Change works, a critical construction. In J. J. Boonstra (Ed.), Dynamics of organizational change and learning (pp. 259–276). Chichester, UK: Wiley.
Janis, I. L. (1982). Groupthink: Psychological studies of policy decisions and fiascoes. Boston: Houghton Mifflin.
Jasper, C. A., Moore, H. R., Whittaker, L. S., & Gillepsie, A. (2012). Methodological approaches to studying the self in its social context. In: H. J. M. Hermans & T. Gieser (Eds.), Handbook of dialogical self theory (pp. 319–334). Cambridge, UK: Cambridge University Press.
Kindermann, Th.A., & Valsiner, J. (1995) Individual development, changing contexts, and the co-construction of person-context relations in human development. In T. A. Kindermann & J. Valsiner (Eds.), Development of person-context relations (pp. 1–9). Hillsdale, NJ: Lawrence Erlbaum.
Lencioni, P. (2002). The five dysfunctions of a team: A leadership fable. San Francisco: Jossey-Bass.
Lindegger, G., & Alberts, C. (2012). The dialogical self in the new South Africa. In H. J. M. Hermans & T. Gieser (Eds.), Handbook of dialogical self theory (pp. 215–233). Cambridge, UK: Cambridge University Press.
Lodders, N. (2013). Teachers learning and innovating together; Exploring collective learning and its relationship to individual learning, transformational leadership and team performance in higher vocational education. Doctoral dissertation, University of Twente, The Netherlands.
Lyddon, W. J., Yowell, D. R., & Hermans, H. J. M. (2006). The self-confrontation method: Theory, research and practical utility. Counselling Psychology Quarterly, 19, 27–43.
Morris, E. K. (2009). Behavior analysis and ecological psychology: Past, present and future. A review of Harry Heft’s ecological psychology in context. Journal of the Experimental Analysis of Behavior, 92, 275–304.
Raggatt, P. T. F. (2012). Positioning in the dialogical self: recent advances in theory construction. In H. J. M. Hermans & T. Gieser (Eds.), Handbook of dialogical self theory (pp. 29–45). Cambridge, UK: Cambridge University Press.
Rowan, J. (2012) The use of I-positions in psychotherapy. In: H. J. M. Hermans & T. Gieser (Eds.), Handbook of dialogical self theory (pp. 341–355). Cambridge, UK: Cambridge University Press.
Schein, E. H. (1992). Organizational culture and leadership. San Francisco: Jossey-Bass.
Schulz von Thun, F. (2008). Six tools for clear communication; the Hamburg approach in English language. Hamburg, Germany: Institut für Kommunikation.
Stone, H., & Stone, S. (2007). The basic elements of voice dialogue, relationship and the psychology of selves; Their origins and development. Albion, UK: Voice Dialogue International. www.voicedialogue.org
Van de Loo, R. P. J. M. (1992). Verheldering van loopbaanperspectief, ontwikkeling en toepassing van een programma voor loopbaanoriëntatie op basis van de zelfconfrontatiemethode [Clarification of career-perspective; development and application of a program of career orientation based on the self-confrontation method]. Assen/Maastricht, The Netherlands: Van Gorcum.
Van de Loo, R. P. J. M. (2012). De stem van de dissonant: Stimulering van meerstemmigheid en dialoog bij teamontwikkeling [The voice of the dissonant: Stimulation of multivoicedness and dialogue in teamdevelopment]. In: F. Meijers (Ed.), Wiens verhaal telt? Naar een narratieve dialogische loopbaanbegeleiding [Whose story counts? Towards a narrative dialogical career coaching] (pp. 219–236). Antwerpen, Belgium: Garant.
Van Geelen, S. M. (2010). Understanding self-experience in adolescent chronic fatigue syndrome. Doctoral dissertation, University of Utrecht, The Netherlands.
Van Loon, R., & Wijsbek, J. (Eds.). (2003). De Organisatie als Verhaal [The organization as story]. Assen, The Netherlands: Van Gorcum.
Weick, K. E. (1976). Educational organizations as loosely coupled systems. Administrative Science Quarterly, 21, 1–19.
Wicker, A. W. (1979). Ecological psychology, some recent and prospective developments. American Psychologist, 34(9), 755–765.
Wierdsma, A. (2004). Beyond implementation: Co-creation in change and development. In J. J. Boonstra (Ed.), Dynamics of organizational change and learning (pp. 227–257). Chichester, UK: Wiley.
Wijsbek, J. (2003) De organisatie als verhaal [The organization as story]. In R. Van Loon & J. Wijsbek (Eds.), De Organisatie als Verhaal [The organization as story]. (pp. 76–106). Assen, The Netherlands: Van Gorcum.
Wijsbek, J. (2009). De dialogische organisatie [The dialogical organization]. Assen, The Netherlands: Van Gorcum.
Zomer, P. (2006). The Team Konfrontation method: Design, grounding and testing. Doctoral dissertation, Radboud University Nijmegen, The Netherlands.
Acknowledgement
I wish to thank Hubert Hermans for his helpful comment on the manuscript version of this chapter.
The SCM-Organization training course also includes a license to the special software needed for the application of this approach.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this chapter
Cite this chapter
van de Loo, R. (2016). SCM-Organization: A Method for Assessing and Facilitating Organization Dialogue and Development. In: Hermans, H. (eds) Assessing and Stimulating a Dialogical Self in Groups, Teams, Cultures, and Organizations. Springer, Cham. https://doi.org/10.1007/978-3-319-32482-1_9
Download citation
DOI: https://doi.org/10.1007/978-3-319-32482-1_9
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-32481-4
Online ISBN: 978-3-319-32482-1
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)