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Transparency in Open Administrations: Communication, Accountability and Community’s Quality of Life. Evidences from Innovative Practices in Italian Local Governments

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Part of the book series: Applying Quality of Life Research ((BEPR))

Abstract

This research aims to analyze how open innovation in Italian public organizations supports transparency in communicating entrepreneurial and innovative initiatives and how this practice reflects on the communities’ quality of life. As open government approach is based on the principles of transparency, in terms of participation, collaboration and accountability, this study examines particularly the transparency as an appropriate communication process devoted to citizens, in which the stakeholders’ involvement is critical to identify their economic and social needs and, at the same time, to define priorities for promoting local development.

This study is based on a statistical descriptive analysis carried out on a sample of Italian public municipalities located in different geographical areas in order to identify what constitutes good communication practices in the public sector, in compliance with the Italian law. We complete the analysis with an exploratory case study, which represents a good example of open administration in communicating entrepreneurial initiatives in a transparent way.

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Acknowledgments

We gratefully acknowledge the Editors of this volume João Leitão and Helena Alves, the Springer, the executive managers of the observed municipalities for their support. Though this paper is the ultimate outcome of a joint effort, it is possible to ascribe Sects. 6.1, 6.2, 6.5 and 6.6 to Maria Cristina Longo; Sects. 6.3, 6.4, 6.7, 6.8 to Eleonora Cardillo.

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Correspondence to Maria Cristina Longo .

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Longo, M.C., Cardillo, E. (2016). Transparency in Open Administrations: Communication, Accountability and Community’s Quality of Life. Evidences from Innovative Practices in Italian Local Governments. In: Leitão, J., Alves, H. (eds) Entrepreneurial and Innovative Practices in Public Institutions. Applying Quality of Life Research. Springer, Cham. https://doi.org/10.1007/978-3-319-32091-5_6

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  • DOI: https://doi.org/10.1007/978-3-319-32091-5_6

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